Europe/Berlin

ISO8601: 2026-10-20T20:17:54+02:00

DIN 5008: 20:17:54 Uhr, 20.10.2026

Unix Epoch: 1792520274

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Public API

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Open API Docs

All systems are operational.

SysEleven Status

Thank you for visiting our status page. We understand the importance of reliable service, and we're dedicated to keeping you informed about any potential disruptions. This page provides a detailed overview of our system health, including current incidents, scheduled maintenance, and historical performance data. We strive for transparency and will provide timely updates as situations evolve. If you experience service impacts or performance issues please do not hesitate in contacting our Technical Support or visit our Support Site.

  • Technical Support

    Last updated 2026-06-11 15:58:07

    Information regarding availability of our Technical Support, Helpdesk Portal, public documentation and status page.

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  • MetaKube - Control Plane Services

    Last updated 2026-06-11 15:58:07

    MetaKube - Control Plane Services in SysEleven Stack of all regions e.g. api-server, etcd, controller manager...

  • IAM - Identity and Access Management

    Last updated 2026-06-11 15:58:07

    Manages user identities, roles, and permissions across the platform.

  • SysEleven Login

    Last updated 2026-06-11 15:58:07

    Operational

    Single Sign-On by SysEleven

    View Details
  • DDoS Guard

    Last updated 2026-06-26 15:31:23

    Operational

    Detects and mitigates DDoS attacks targeting customer services and SysEleven infrastructure.

  • Core Network

    Last updated 2026-06-26 15:30:54

    Operational

    Core network of AS25291: backbone interconnects between all regions, internet transit as well as public and private peerings.

  • DevOps Platform

    Last updated 2026-06-11 15:58:07

    Operational

    Provides CI/CD pipelines, automation tooling, and infrastructure-as-code management.

    View Details
  • Portal

    Last updated 2026-07-01 10:14:48

    Operational

    Web interface for customers to provision and manage resources.

    View Details
  • Dashboard - alloy

    Last updated 2026-10-06 09:36:41

    A web-based portal to interact with, monitor, and configure all SysEleven products through an intuitive UI. Limited to regions DUS2 & HAM1

    View Details
  • Database as a Service API

    Last updated 2026-06-11 15:58:07

    Operational

    REST API for provisioning, configuring, and managing DBaaS instances.

  • MetaKube Dashboard and API

    Last updated 2026-06-11 15:58:07

    A web-based portal to interact with, monitor, and manage MetaKube Kubernetes clusters (CBK, DBL, FES). Includes the API of the web-portal.

    View Details
  • OpenStack Cloud - Horizon

    Last updated 2026-06-11 15:58:07

    Operational

    Web-based OpenStack dashboard for accessing compute, storage and networking services.

    View Details
  • OpenStack Cloud - Identity API

    Last updated 2026-06-11 15:58:07

    Keystone API handling authentication and service catalog for OpenStack.

  • OpenStack Cloud - Secrets API

    Last updated 2026-06-11 15:58:07

    Operational

    Barbican API for storing and retrieving encrypted secrets.

  • OpenStack Cloud - Designate DNS API

    Last updated 2026-09-24 12:57:03

    Designate API for managing DNS zones and records.

  • DBaaS - Database as a Service

    Last updated 2026-06-11 15:58:07

    Operational

    Managed relational database offering with automated backups, scaling, and updates.

  • OpenStack Cloud - API

    Last updated 2026-06-11 15:58:07

    Operational

    Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.

  • Compute

    Last updated 2026-06-11 15:58:07

    Operational

    Provides virtual machine provisioning and lifecycle management via OpenStack Nova.

  • Network

    Last updated 2026-06-11 15:58:07

    Handles virtual networking, routing, and load balancing through OpenStack Neutron.

  • Block Storage

    Last updated 2026-06-11 15:58:07

    Operational

    Offers persistent block storage volumes via OpenStack Cinder.

  • Object Storage (S3)

    Last updated 2026-06-11 15:58:07

    Operational

    Scalable S3-compatible object storage service.

  • MetaKube - Cluster Nodes

    Last updated 2026-06-11 15:58:07

    Operational

    Kubernetes worker nodes that run container workloads in the MetaKube cluster.

  • OaaS - Observability as a Service

    Last updated 2026-06-11 15:58:07

    Operational

    Collects logs, metrics, and traces, delivering dashboards and alerting.

  • MetaKube - Cluster Nodes

    Last updated 2026-06-11 15:58:07

    Operational

    Kubernetes worker nodes that run container workloads in the MetaKube cluster.

  • OpenStack Cloud - API

    Last updated 2026-06-11 15:58:07

    Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.

  • Compute

    Last updated 2026-06-11 15:58:07

    Operational

    Provides virtual machine provisioning and lifecycle management via OpenStack Nova.

  • Network

    Last updated 2026-06-11 15:58:07

    Handles virtual networking, routing, and load balancing through OpenStack Neutron.

  • Block Storage

    Last updated 2026-06-11 15:58:07

    Operational

    Offers persistent block storage volumes via OpenStack Cinder.

  • Object Storage (S3)

    Last updated 2026-06-11 15:58:07

    Scalable S3-compatible object storage service.

  • MetaKube - Cluster Nodes

    Last updated 2026-06-11 15:58:07

    Operational

    Kubernetes worker nodes that run container workloads in the MetaKube cluster.

  • OpenStack Cloud - API

    Last updated 2026-06-11 15:58:07

    Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.

  • Compute

    Last updated 2026-06-11 15:58:07

    Operational

    Provides virtual machine provisioning and lifecycle management via OpenStack Nova.

  • Network

    Last updated 2026-06-11 15:58:07

    Handles virtual networking, routing, and load balancing through OpenStack Neutron.

  • Block Storage

    Last updated 2026-06-11 15:58:07

    Operational

    Offers persistent block storage volumes via OpenStack Cinder.

  • Object Storage (S3)

    Last updated 2026-06-11 15:58:07

    Operational

    Scalable S3-compatible object storage service.

Planned Maintenance

No maintenances are currently planned.

Past Maintenance

No maintenance scheduled in this quarter.

Today - 20.10.2026

See Affected Components

Component Group Name Status
Region DUS2 Compute Operational
Region DUS2 DBaaS - Database as a Service Operational
Region DUS2 MetaKube - Cluster Nodes Operational
Region DUS2 Object Storage (S3) Operational

Partial outage in DUS2 Components

5 hours ago —
Fixed

Fixed

2 hours ago —

All components are recovered and fixed

Watching

2 hours ago —

DBaaS clusters are recovered and we don't see any issues in any components.

Watching

2 hours ago —

Currently, the only service-affected component we are investigating is the DBaaS. We need about 15-20 minutes of cluster initialization time.

Watching

2 hours ago —

Clusters are recovered now and we are watching the situation.

Watching

3 hours ago —

API-servers of MKC having still trouble, we expect things to solve in ~30 minutes, we are checking.

Watching

3 hours ago —

The Ceph cluster experienced unnecessary OSD restarts from the orchestrator side due to a bug from Ceph.

Currently we suspended all the Ceph operations regarding the updates to let the services recover.

Watching

5 hours ago —

Some components of Ceph cluster affected and services are recovering

Investigating

5 hours ago —

Currently investigating.

5 hours ago —

We wanted to inform you that we are currently investigating issues within our cloud environment.

As soon as new information arrives we will update you accordingly.

Past Incidents

No incidents reported in this quarter.