All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Past Incidents

Wednesday 2nd April 2025

No incidents reported

Tuesday 1st April 2025

No incidents reported

Monday 31st March 2025

No incidents reported

Sunday 30th March 2025

No incidents reported

Saturday 29th March 2025

No incidents reported

Friday 28th March 2025

No incidents reported

Thursday 27th March 2025

No incidents reported

Wednesday 26th March 2025

No incidents reported

Tuesday 25th March 2025

No incidents reported

Monday 24th March 2025

No incidents reported

Sunday 23rd March 2025

No incidents reported

Saturday 22nd March 2025

No incidents reported

Friday 21st March 2025

No incidents reported

Thursday 20th March 2025

No incidents reported

Wednesday 19th March 2025

No incidents reported

Tuesday 18th March 2025

No incidents reported

Monday 17th March 2025

SysEleven IAM INCIDENT: Partial degradation of SysEleven IAM services

We're currently investigating an issue in our IAM systems that prevents creation and deletion of projects.

  • The incident was resolved. We identified an outdated token and are taking measures to prevent this issue from arising again. We apologize for the inconvenience.

    • Sunday 16th March 2025

    No incidents reported

    Saturday 15th March 2025

    No incidents reported

    Friday 14th March 2025

    No incidents reported

    Thursday 13th March 2025

    API INCIDENT: SysEleven STACK API issues, region CBK

    Affected Components: SysEleven Stack API, region CBK

    Incident Start: 2025-03-13 14:30 Incident End: 2025-03-13 17:15

    Description:

    • Accessibility of the SysEleven Stack API is not ensured.

    Customer Impact:

    • Spawning new virtual machines (VMs) or changing existing resources is not possible.

    Wednesday 12th March 2025

    No incidents reported

    Tuesday 11th March 2025

    No incidents reported

    Monday 10th March 2025

    No incidents reported

    Sunday 9th March 2025

    No incidents reported

    Saturday 8th March 2025

    Network INCIDENT: SysEleven STACK issues in region FES

    Affected Components: SysEleven Stack, region FES

    Incident Start: 2025-03-08 13:00

    Incident End: 2025-03-08 15:30

    Description:

    • Occurring errors are currently being investigated.

    Customer Impact:

    • IPv6 Connectivity is restricted

    **Update: 16:25 **

    Flaky ipv6 connectivity was repaired around 15:30, a mismatch in configuration was identified

    Friday 7th March 2025

    No incidents reported

    Thursday 6th March 2025

    No incidents reported

    Wednesday 5th March 2025

    No incidents reported

    Tuesday 4th March 2025

    No incidents reported