All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven Stack APIs and network gateways in region DUS2

Scheduled Start: 12 Nov 2025, 22:00 CET

Scheduled End: 13 Nov 2025, 01:00 CET

State: SCHEDULED


Description:

We will perform maintenance on the cloud APIs and networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds
  • SysEleven Stack APIs could be unavailable for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Friday 28th November 2025

No incidents reported

Thursday 27th November 2025

API INCIDENT: SysEleven STACK DNSaaS API issues

Affected Components: SysEleven Stack DNSaaS API

Incident Start: 2025-11-27 11:06 UTC+01:00 (CET)

Incident End: 2025-11-27 12:07 UTC+01:00 (CET)


Description:

  • SysEleven OpenStack Cloud DNSaaS (Designate) API issues

Customer Impact:

  • Creating or updating DNS zones or records via the OpenStack DNSaaS (Designate) API fails
  • No impact on existing records

Update 12:07

DNSaaS API functionality is restored

Wednesday 26th November 2025

SysEleven Database as a Service API Issues with PostgreSQL as a Service

Affected Components: DBaaS API and DBaaS Databases

Incident Start: 2025-11-26 14:00 UTC+01:00 (CET)


Description:

We see issues that connecting to the PostgreSQL Databases may not work properly


Customer Impact:

Issues with Database Access

  • The Incident is now over.

  • A fix was applied to all Databases. We continue watching.

  • We identified the issue and are applying a fix.

  • Tuesday 25th November 2025

    No incidents reported

    Monday 24th November 2025

    No incidents reported

    Sunday 23rd November 2025

    No incidents reported

    Saturday 22nd November 2025

    No incidents reported

    Friday 21st November 2025

    No incidents reported

    Thursday 20th November 2025

    No incidents reported

    Wednesday 19th November 2025

    No incidents reported

    Tuesday 18th November 2025

    No incidents reported

    Monday 17th November 2025

    No incidents reported

    Sunday 16th November 2025

    No incidents reported

    Saturday 15th November 2025

    No incidents reported

    Friday 14th November 2025

    No incidents reported

    Thursday 13th November 2025

    No incidents reported

    Wednesday 12th November 2025

    No incidents reported

    Tuesday 11th November 2025

    No incidents reported

    Monday 10th November 2025

    No incidents reported

    Sunday 9th November 2025

    No incidents reported

    Saturday 8th November 2025

    No incidents reported

    Friday 7th November 2025

    No incidents reported

    Thursday 6th November 2025

    No incidents reported

    Wednesday 5th November 2025

    No incidents reported

    Tuesday 4th November 2025

    No incidents reported

    Monday 3rd November 2025

    No incidents reported

    Sunday 2nd November 2025

    No incidents reported

    Saturday 1st November 2025

    No incidents reported

    Friday 31st October 2025

    No incidents reported

    Thursday 30th October 2025

    No incidents reported