All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in FES

Affected Components: Core Routers, region FES

Scheduled Start: 13. Jan. 2026/9:00 pm

Scheduled End: 14. Jan. 2026/02:00 am

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the FES location during a maintenance window from 21:00 CET on Tuesday, 13 January 2026 until 02:00 CET on Wednesday, 14 January 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • FES: reduced latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Saturday 10th January 2026

No incidents reported

Friday 9th January 2026

No incidents reported

Thursday 8th January 2026

INCIDENT: network / DNS all regions

Affected Components: network in all regions

Incident Start: **2026-01-08 16:50 UTC+01:00 (CET) ** Incident End: **2026-01-08 17:50 UTC+01:00 (CET) **


Description:

We are facing Network / DNS issues in CBK, DBL, FES, DUS and HAM. We are investigating.


Update: 17:26

Services are running, network connectivity from outside have issues. Still investigating the network issues. Next update latest 18:00


Update: 17:48

All systems are back to normal, still investigating


Update: 17:50

incident is over

Wednesday 7th January 2026

No incidents reported

Tuesday 6th January 2026

No incidents reported

Monday 5th January 2026

No incidents reported

Sunday 4th January 2026

No incidents reported

Saturday 3rd January 2026

No incidents reported

Friday 2nd January 2026

No incidents reported

Thursday 1st January 2026

No incidents reported

Wednesday 31st December 2025

No incidents reported

Tuesday 30th December 2025

No incidents reported

Monday 29th December 2025

No incidents reported

Sunday 28th December 2025

No incidents reported

Saturday 27th December 2025

No incidents reported

Friday 26th December 2025

No incidents reported

Thursday 25th December 2025

No incidents reported

Wednesday 24th December 2025

No incidents reported

Tuesday 23rd December 2025

No incidents reported

Monday 22nd December 2025

No incidents reported

Sunday 21st December 2025

No incidents reported

Saturday 20th December 2025

No incidents reported

Friday 19th December 2025

No incidents reported

Thursday 18th December 2025

No incidents reported

Wednesday 17th December 2025

No incidents reported

Tuesday 16th December 2025

No incidents reported

Monday 15th December 2025

No incidents reported

Sunday 14th December 2025

No incidents reported

Saturday 13th December 2025

No incidents reported

Friday 12th December 2025

No incidents reported

Thursday 11th December 2025

Syseleven Mailsystem Incident: E-Mail

Affected Components: E-Mail

Incident Start: 2025-12-11 16:15 UTC+01:00 (CET) Incident Start: 2025-12-11 17:20 UTC+01:00 (CET)

Update: Issue found. Broken config, got fixed.