Past Incidents

Affected Components: SysEleven Stack, region CBK

Incident Start: 2025-01-07 09:16 ** Incident End: **2025-01-07 09:45

Description:

• Occurring errors are currently being investigated.

Customer Impact:

• Connectivity is restricted

Update : 09:45

Situation stabilized again, we are investigating the situation at the moment

Affected Components: SysEleven Stack, region CBK

Incident Start: 2025-06-01 10:00 Incident End: 2025-06-01 10:30

Description:

• Occurring errors are currently being investigated.

Customer Impact:

• Connectivity is restricted

Affected Components: SysEleven Stack, region DBL

Incident Start: 2024-18-12 00:47 Incident Start: 2024-18-12 01:27

Description:

• Occurring errors are currently being investigated.

Customer Impact:

• Connectivity is restricted

Update: 2024-18-12 01:27

• We could see problems with cross region connectivity outgoing from the DBL region, between 00:35 - 01:10, at the moment traffic seems to have normalized again, we are still investigating

Update: 2024-18-12 02:00

• Device causing the network issues was identified, root cause will be further investigated

Affected Components: SysEleven Stack, region DBL

Incident Start: 2024-12-13 14:09 UTC+01:00 (CET)

Incident End: 2024-12-13 16:09 UTC+01:00 (CET)

Description:

• DBL network has performance issue

Customer Impact:

• Network performance degradation

Update: 2024-12-13 15:17 UTC+01:00 (CET)

Situation is back to normal.

Update: 2024-12-13 15:57 UTC+01:00 (CET)

We notice performance degradation again.

Update: 2024-12-13 16:09 UTC+01:00 (CET)

Situation is back to normal.