All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven STACK announcement (DUS2)

Affected Components: SysEleven Stack Networking in region DUS2

Scheduled Start: 30 Jan 2025, 22:00 CET

Scheduled End: 31 Jan 2025, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on the cloud networking SDN.

Customer Impact during the Maintenance:

  • Several short interruptions of connectivity of virtual machines of up to 10 seconds each
  • VPN connections could be interrupted for up to 2 minutes
  • Neutron/Network API will be unavailable for up to 30 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven STACK announcement (HAM1)

Affected Components: SysEleven Stack Networking in region HAM1

Scheduled Start: 3 Feb 2025, 22:00 CET

Scheduled End: 4 Feb 2025, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on the cloud networking SDN.

Customer Impact during the Maintenance:

  • Several short interruptions of connectivity of virtual machines of up to 10 seconds each
  • VPN connections could be interrupted for up to 2 minutes
  • Neutron/Network API will be unavailable for up to 30 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Thursday 9th January 2025

No incidents reported

Wednesday 8th January 2025

No incidents reported

Tuesday 7th January 2025

Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2025-01-07 09:16

Incident End: 2025-01-07 09:45

Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Update : 09:45

Situation stabilized again, we are investigating the situation at the moment

Monday 6th January 2025

Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2025-06-01 10:00

Incident End: 2025-06-01 10:30

Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted
Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2025-06-01 08:18

Incident Start: 2025-06-01 08:50

Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Sunday 5th January 2025

No incidents reported

Saturday 4th January 2025

No incidents reported

Friday 3rd January 2025

No incidents reported

Thursday 2nd January 2025

No incidents reported

Wednesday 1st January 2025

No incidents reported

Tuesday 31st December 2024

No incidents reported

Monday 30th December 2024

No incidents reported

Sunday 29th December 2024

No incidents reported

Saturday 28th December 2024

No incidents reported

Friday 27th December 2024

No incidents reported

Thursday 26th December 2024

No incidents reported

Wednesday 25th December 2024

No incidents reported

Tuesday 24th December 2024

No incidents reported

Monday 23rd December 2024

No incidents reported

Sunday 22nd December 2024

No incidents reported

Saturday 21st December 2024

No incidents reported

Friday 20th December 2024

No incidents reported

Thursday 19th December 2024

No incidents reported

Wednesday 18th December 2024

Network INCIDENT: SysEleven STACK issues in region DBL

Affected Components: SysEleven Stack, region DBL

Incident Start: 2024-18-12 00:47 Incident Start: 2024-18-12 01:27

Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Update: 2024-18-12 01:27

  • We could see problems with cross region connectivity outgoing from the DBL region, between 00:35 - 01:10, at the moment traffic seems to have normalized again, we are still investigating

Update: 2024-18-12 02:00

  • Device causing the network issues was identified, root cause will be further investigated

Tuesday 17th December 2024

No incidents reported

Monday 16th December 2024

No incidents reported

Sunday 15th December 2024

No incidents reported

Saturday 14th December 2024

No incidents reported

Friday 13th December 2024

Network INCIDENT: SysEleven STACK network issues in region DBL

Affected Components: SysEleven Stack, region DBL

Incident Start: 2024-12-13 14:09 UTC+01:00 (CET)

Incident End: 2024-12-13 16:09 UTC+01:00 (CET)

Description:

  • DBL network has performance issue

Customer Impact:

  • Network performance degradation

Update: 2024-12-13 15:17 UTC+01:00 (CET)

Situation is back to normal.

Update: 2024-12-13 15:57 UTC+01:00 (CET)

We notice performance degradation again.

Update: 2024-12-13 16:09 UTC+01:00 (CET)

Situation is back to normal.

Thursday 12th December 2024

No incidents reported

Wednesday 11th December 2024

No incidents reported