All systems are operational.
Thank you for visiting our status page. We understand the importance of reliable service, and we're dedicated to keeping you informed about any potential disruptions. This page provides a detailed overview of our system health, including current incidents, scheduled maintenance, and historical performance data. We strive for transparency and will provide timely updates as situations evolve. If you experience service impacts or performance issues please do not hesitate in contacting our Technical Support or visit our Support Site.
Last updated 2026-06-11 15:58:07
Information regarding availability of our Technical Support, Helpdesk Portal, public documentation and status page.
View DetailsLast updated 2026-06-11 15:58:07
MetaKube - Control Plane Services in SysEleven Stack of all regions e.g. api-server, etcd, controller manager...
Last updated 2026-06-11 15:58:07
Manages user identities, roles, and permissions across the platform.
Last updated 2026-06-11 15:58:07
Single Sign-On by SysEleven
View DetailsLast updated 2026-06-11 15:58:07
Provides CI/CD pipelines, automation tooling, and infrastructure-as-code management.
View DetailsLast updated 2026-06-11 15:58:07
Web interface for customers to provision and manage resources.
View DetailsLast updated 2026-06-11 15:58:07
A web-based portal to interact with, monitor, and configure all SysEleven products through an intuitive UI. Limited to regions DUS2 & HAM1
View DetailsLast updated 2026-06-11 15:58:07
REST API for provisioning, configuring, and managing DBaaS instances.
Last updated 2026-06-11 15:58:07
A web-based portal to interact with, monitor, and manage MetaKube Kubernetes clusters (CBK, DBL, FES). Includes the API of the web-portal.
View DetailsLast updated 2026-06-11 15:58:07
Web-based OpenStack dashboard for accessing compute, storage and networking services.
View DetailsLast updated 2026-06-11 15:58:07
Keystone API handling authentication and service catalog for OpenStack.
Last updated 2026-06-11 15:58:07
Barbican API for storing and retrieving encrypted secrets.
Last updated 2026-06-11 15:58:07
Designate API for managing DNS zones and records.
Last updated 2026-06-11 15:58:07
Managed relational database offering with automated backups, scaling, and updates.
Last updated 2026-06-11 15:58:07
Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.
Last updated 2026-06-11 15:58:07
Provides virtual machine provisioning and lifecycle management via OpenStack Nova.
Last updated 2026-06-11 15:58:07
Handles virtual networking, routing, and load balancing through OpenStack Neutron.
Last updated 2026-06-11 15:58:07
Offers persistent block storage volumes via OpenStack Cinder.
Last updated 2026-06-11 15:58:07
Scalable S3-compatible object storage service.
Last updated 2026-06-11 15:58:07
Kubernetes worker nodes that run container workloads in the MetaKube cluster.
Last updated 2026-06-11 15:58:07
Collects logs, metrics, and traces, delivering dashboards and alerting.
Last updated 2026-06-11 15:58:07
Managed relational database offering with automated backups, scaling, and updates.
Last updated 2026-06-11 15:58:07
Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.
Last updated 2026-06-11 15:58:07
Provides virtual machine provisioning and lifecycle management via OpenStack Nova.
Last updated 2026-06-11 15:58:07
Handles virtual networking, routing, and load balancing through OpenStack Neutron.
Last updated 2026-06-11 15:58:07
Offers persistent block storage volumes via OpenStack Cinder.
Last updated 2026-06-11 15:58:07
Scalable S3-compatible object storage service.
Last updated 2026-06-11 15:58:07
Kubernetes worker nodes that run container workloads in the MetaKube cluster.
Last updated 2026-06-11 15:58:07
Collects logs, metrics, and traces, delivering dashboards and alerting.
Last updated 2026-06-11 15:58:07
Kubernetes worker nodes that run container workloads in the MetaKube cluster.
Last updated 2026-06-11 15:58:07
Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.
Last updated 2026-06-11 15:58:07
Provides virtual machine provisioning and lifecycle management via OpenStack Nova.
Last updated 2026-06-11 15:58:07
Handles virtual networking, routing, and load balancing through OpenStack Neutron.
Last updated 2026-06-11 15:58:07
Offers persistent block storage volumes via OpenStack Cinder.
Last updated 2026-06-11 15:58:07
Scalable S3-compatible object storage service.
Last updated 2026-06-11 15:58:07
Kubernetes worker nodes that run container workloads in the MetaKube cluster.
Last updated 2026-06-11 15:58:07
Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.
Last updated 2026-06-11 15:58:07
Provides virtual machine provisioning and lifecycle management via OpenStack Nova.
Last updated 2026-06-11 15:58:07
Handles virtual networking, routing, and load balancing through OpenStack Neutron.
Last updated 2026-06-11 15:58:07
Offers persistent block storage volumes via OpenStack Cinder.
Last updated 2026-06-11 15:58:07
Scalable S3-compatible object storage service.
Last updated 2026-06-11 15:58:07
Kubernetes worker nodes that run container workloads in the MetaKube cluster.
Last updated 2026-06-11 15:58:07
Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.
Last updated 2026-06-11 15:58:07
Provides virtual machine provisioning and lifecycle management via OpenStack Nova.
Last updated 2026-06-11 15:58:07
Handles virtual networking, routing, and load balancing through OpenStack Neutron.
Last updated 2026-06-11 15:58:07
Offers persistent block storage volumes via OpenStack Cinder.
Last updated 2026-06-11 15:58:07
Scalable S3-compatible object storage service.
Affected Components:
SysEleven OpenStack Cloud Networking in region HAM1
Description:
We will perform maintenance on networking gateways.
Customer Impact during the Maintenance:
Several short interruptions of external network connectivity up to 10 seconds each. VPN connections could be interrupted for up to 10 seconds
Customer Actions:
no customer actions needed. Please inform us if you notice any irregularities
Affected Components:
SysEleven OpenStack Cloud in region CBK
Description:
We will perform maintenance on the CBK controllers and update services, including security-related updates.
Customer Impact during the Maintenance:
Interruption of connectivity of virtual machines of up to 5 minutes. API connections could be interrupted for up to 5 minutes.
Customer Actions:
no customer actions needed. Please inform us if you notice any irregularities.
Affected Components:
SysEleven Status Page
Description:
Upgrade status page onto latest version. Enhanced design and feature set.
Customer Impact during the Maintenance:
Status page during maintenance partially unavailable. RSS/Atom feed during maintenance partially unavailable. API will be interrupted
Customer Actions:
No customer actions needed
Affected Components:
Network, regions DUS, BLU
We will be performing scheduled maintenance on our redundant network connection between the DUS and BLU data center regions.
Customer Impact during the Maintenance:
No customer impact is expected. While the specific link will be taken offline for the duration of the maintenance, all traffic will be automatically routed via redundant paths to ensure continuous service.
Customer Actions:
Please inform us if you notice any irregularities
Affected Components:
Network, regions HAM, BLU
We will be performing scheduled maintenance on our redundant network connection between the HAM and BLU data center regions.
Customer Impact during the Maintenance:
No customer impact is expected. While the specific link will be taken offline for the duration of the maintenance, all traffic will be automatically routed via redundant paths to ensure continuous service.
Customer Actions:
Please inform us if you notice any irregularities
Affected Components:
MetaKube Platform, all regions
Customer Impact during the maintenance:
Customer Actions:
Incident resolved.
Affected Components:
DBaaS partial outage
Description:
DBaaS partial outage
Customer Impact:
New database (instances) cannot be spawned. Existing database are unaffected.
Incident resolved.
Affected Components:
SysEleven Stack, region DBL
Description:
Misbehavior of some compute nodes is currently being investigated
Customer Impact:
Instances running on affected nodes may be unreachable or unavailable
Update:
2026-05-12 16:45 UTC+01:00 (CET)
Update:
2026-05-12 18:05 UTC+01:00 (CET)
All affected instances were evacuated and are back up
Incident resolved.
Affected Components:
SysEleven Stack API, all regions
Description:
Customer Impact:
Spawning new virtual machines (VMs) or changing existing resources is not possible.
Update:
This is related to the DNS outage reported by DENIC from the 05.05 at 21:39 / 9:39 pm.
Incident resolved.
Affected Components:
SysEleven Stack, all regions
Description:
We are currently experiencing partial issues with our DNS resolvers. The whole .de-zone is currently experiencing outages as reported by DENIC. We are investigating a workaround.
Customer Impact:
This affects all services on our side and from customers.
Update:
23:45 / 11:45 pm
We are monitoring the situation. We decided not to disable DNSSEC as a workaround to sustain integrity of DNS resolution, though this could ease the situation.
Update:
00:31 / 12:31 am
DENIC is still working on the incident. The situation is improving. We are monitoring.
Update:
07:31 / 07:31 am
DENIC status page says "All Systems Operational". Incident is resolved.
Incident resolved.
Affected Components:
MetaKube, region DBL/CBK
Description:
Partial outage of etcd storage for a limited amount of clusters.
Customer Impact:
Incident resolved.
Affected Components:
SysEleven Stack, region DBL
Description:
Network connectivity issues in region DBL
Customer Impact:
Connectivity is restricted
Incident resolved.
Affected Components:
SysEleven Stack API, region FES
Description:
Loss of control for DNSaaS API
Customer Impact:
Creating new zones or adjusting DNS entries might currently not be possible