All systems are operational.
Thank you for visiting our status page. We understand the importance of reliable service, and we're dedicated to keeping you informed about any potential disruptions. This page provides a detailed overview of our system health, including current incidents, scheduled maintenance, and historical performance data. We strive for transparency and will provide timely updates as situations evolve. If you experience service impacts or performance issues please do not hesitate in contacting our Technical Support or visit our Support Site.
Last updated 2026-06-11 15:58:07
Information regarding availability of our Technical Support, Helpdesk Portal, public documentation and status page.
View DetailsLast updated 2026-06-11 15:58:07
MetaKube - Control Plane Services in SysEleven Stack of all regions e.g. api-server, etcd, controller manager...
Last updated 2026-06-11 15:58:07
Manages user identities, roles, and permissions across the platform.
Last updated 2026-06-11 15:58:07
Single Sign-On by SysEleven
View DetailsLast updated 2026-06-11 15:58:07
Provides CI/CD pipelines, automation tooling, and infrastructure-as-code management.
View DetailsLast updated 2026-06-11 15:58:07
Web interface for customers to provision and manage resources.
View DetailsLast updated 2026-06-11 15:58:07
A web-based portal to interact with, monitor, and configure all SysEleven products through an intuitive UI. Limited to regions DUS2 & HAM1
View DetailsLast updated 2026-06-11 15:58:07
REST API for provisioning, configuring, and managing DBaaS instances.
Last updated 2026-06-11 15:58:07
A web-based portal to interact with, monitor, and manage MetaKube Kubernetes clusters (CBK, DBL, FES). Includes the API of the web-portal.
View DetailsLast updated 2026-06-11 15:58:07
Web-based OpenStack dashboard for accessing compute, storage and networking services.
View DetailsLast updated 2026-06-11 15:58:07
Keystone API handling authentication and service catalog for OpenStack.
Last updated 2026-06-11 15:58:07
Barbican API for storing and retrieving encrypted secrets.
Last updated 2026-06-11 15:58:07
Designate API for managing DNS zones and records.
Last updated 2026-06-11 15:58:07
Managed relational database offering with automated backups, scaling, and updates.
Last updated 2026-06-11 15:58:07
Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.
Last updated 2026-06-11 15:58:07
Provides virtual machine provisioning and lifecycle management via OpenStack Nova.
Last updated 2026-06-11 15:58:07
Handles virtual networking, routing, and load balancing through OpenStack Neutron.
Last updated 2026-06-11 15:58:07
Offers persistent block storage volumes via OpenStack Cinder.
Last updated 2026-06-11 15:58:07
Scalable S3-compatible object storage service.
Last updated 2026-06-11 15:58:07
Kubernetes worker nodes that run container workloads in the MetaKube cluster.
Last updated 2026-06-11 15:58:07
Collects logs, metrics, and traces, delivering dashboards and alerting.
Last updated 2026-06-11 15:58:07
Managed relational database offering with automated backups, scaling, and updates.
Last updated 2026-06-11 15:58:07
Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.
Last updated 2026-06-11 15:58:07
Provides virtual machine provisioning and lifecycle management via OpenStack Nova.
Last updated 2026-06-11 15:58:07
Handles virtual networking, routing, and load balancing through OpenStack Neutron.
Last updated 2026-06-11 15:58:07
Offers persistent block storage volumes via OpenStack Cinder.
Last updated 2026-06-11 15:58:07
Scalable S3-compatible object storage service.
Last updated 2026-06-11 15:58:07
Kubernetes worker nodes that run container workloads in the MetaKube cluster.
Last updated 2026-06-11 15:58:07
Collects logs, metrics, and traces, delivering dashboards and alerting.
Last updated 2026-06-11 15:58:07
Kubernetes worker nodes that run container workloads in the MetaKube cluster.
Last updated 2026-06-11 15:58:07
Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.
Last updated 2026-06-11 15:58:07
Provides virtual machine provisioning and lifecycle management via OpenStack Nova.
Last updated 2026-06-11 15:58:07
Handles virtual networking, routing, and load balancing through OpenStack Neutron.
Last updated 2026-06-11 15:58:07
Offers persistent block storage volumes via OpenStack Cinder.
Last updated 2026-06-11 15:58:07
Scalable S3-compatible object storage service.
Last updated 2026-06-11 15:58:07
Kubernetes worker nodes that run container workloads in the MetaKube cluster.
Last updated 2026-06-11 15:58:07
Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.
Last updated 2026-06-11 15:58:07
Provides virtual machine provisioning and lifecycle management via OpenStack Nova.
Last updated 2026-06-11 15:58:07
Handles virtual networking, routing, and load balancing through OpenStack Neutron.
Last updated 2026-06-11 15:58:07
Offers persistent block storage volumes via OpenStack Cinder.
Last updated 2026-06-11 15:58:07
Scalable S3-compatible object storage service.
Last updated 2026-06-11 15:58:07
Kubernetes worker nodes that run container workloads in the MetaKube cluster.
Last updated 2026-06-11 15:58:07
Unified OpenStack API endpoint (Nova, Cinder, Neutron, etc.) for resource operations.
Last updated 2026-06-11 15:58:07
Provides virtual machine provisioning and lifecycle management via OpenStack Nova.
Last updated 2026-06-11 15:58:07
Handles virtual networking, routing, and load balancing through OpenStack Neutron.
Last updated 2026-06-11 15:58:07
Offers persistent block storage volumes via OpenStack Cinder.
Last updated 2026-06-11 15:58:07
Scalable S3-compatible object storage service.
Affected Components:
SysEleven OpenStack Cloud Networking in region HAM1
Description:
We will perform maintenance on networking gateways.
Customer Impact during the Maintenance:
Several short interruptions of external network connectivity up to 10 seconds each. VPN connections could be interrupted for up to 10 seconds
Customer Actions:
no customer actions needed. Please inform us if you notice any irregularities
Affected Components:
SysEleven OpenStack Cloud in region CBK
Description:
We will perform maintenance on the CBK controllers and update services, including security-related updates.
Customer Impact during the Maintenance:
Interruption of connectivity of virtual machines of up to 5 minutes. API connections could be interrupted for up to 5 minutes.
Customer Actions:
no customer actions needed. Please inform us if you notice any irregularities.
Affected Components:
SysEleven OpenStack Cloud, region FES
Maintenance window change from 5 February 2026 to 24 February 2026. This is a maintenance announcement for the SysEleven OpenStack Cloud. We will perform an update of the OpenStack services Network, Image and Volume. During this update, all OpenStack API services in the region will be unavailable.
Customer Impact during the Maintenance:
Customer Actions:
Affected Components:
SysEleven Dashboard
Our internal management infrastructure will be updated on Monday (23.02.2026) between 10:00 and 14:00 h (CET). A Short downtime for the MetaKube Dashboard (dashboard.syseleven.de) is expected during maintenance window.
Customer Impact during the Maintenance:
Customer Actions:
Affected Components:
Core Routers, region HAM
In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the DUS location during a maintenance window from 12:00 CET until 18:00 CET on Tuesday, 17 February 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.
Customer Impact during the Maintenance:
Customer Actions:
Affected Components:
Core Routers, region DUS
In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the DUS location during a maintenance window from 21:00 CET on Thursday, 5 February 2026 until 02:00 CET on Friday, 6 February 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.
Customer Impact during the Maintenance:
Customer Actions:
Affected Components:
MetaKube Platform, all regions
Scheduled maintenance of the MetaKube platform in all regions
Customer Impact during the maintenance:
Customer Actions:
Affected Components:
SysEleven OpenStack Cloud in region HAM1
We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.
Customer Impact during the Maintenance:
Customer Actions:
Affected Components:
SysEleven OpenStack Cloud Networking in region DBL
We will perform maintenance on networking gateways.
Customer Impact during the Maintenance:
Customer Actions:
Affected Components:
SysEleven OpenStack Cloud Networking in region CBK
We will perform maintenance on networking gateways.
Customer Impact during the Maintenance:
Customer Actions:
Update:
23 Jan 2026, 00:25 CET
There were unexpected network issues during 23:56 - 00:10 which caused some VMs to experience a longer downtime, we are sorry for the inconvenience
Affected Components:
SysEleven OpenStack Cloud Networking in region FES
We will perform maintenance on networking gateways.
Customer Impact during the Maintenance:
Customer Actions:
Affected Components:
SysEleven OpenStack Cloud in region DUS2
We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.
Customer Impact during the Maintenance:
Customer Actions:
Affected Components:
Core Routers, region FES
In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the FES location during a maintenance window from 21:00 CET on Monday, 19 January 2026 until 02:00 CET on Tuesday, 20 January 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.
Customer Impact during the Maintenance:
Customer Actions:
Affected Components:
Core Routers, region DUS
In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the DUS location during a maintenance window from 11:30 CET on Friday, 16 January 2026 until 12:00 CET.
Customer Impact during the Maintenance:
Customer Actions:
Affected Components:
SysEleven OpenStack Cloud Networking in region DUS2
We will perform maintenance on networking gateways.
Customer Impact during the Maintenance:
Customer Actions:
Incident resolved.
Affected Components:
SysEleven Stack, region FES
Description:
A change in configuration caused an unexpected network outage for the region for ~2 minutes
Customer Impact:
Connectivity is restricted
Incident resolved.
Affected Components:
SysEleven Stack, region HAM1
Occurring errors are currently being investigated.
Customer Impact:
Some compute nodes showed performance issues. They are being drained sequentially to avoid impact on workloads. Feel free to reach out to us in case of questions!
Incident resolved.
Affected Components:
SysEleven Stack, region DUS2
Occurring errors are currently being investigated.
Customer Impact:
Performance degradation of certain hardware nodes causing VMs to be slower
Update : 2026-03-04 17:50 UTC+01:00 (CET)
Mitigation is taking effect, VMs are sequentially getting migrated towards new targets without the performance issues. This will take a bit longer to not make the current impact more severe
Incident resolved.
Affected Components:
Uplink ISP mitigating DDOS, side effects for reachability of any resources hosted by SysEleven.
22:30 ISP deployed countermeasures. Problems aren't noticeable anymore.
Incident resolved.
Affected Components:
SysEleven Stack, region DBL
Occurring errors are currently being investigated.
Incident resolved.
Affected Components:
SysEleven Stack, region CBK
Occurring errors are currently being investigated.
Incident resolved.
Affected Components:
SysEleven Stack, region FES
Occurring errors are currently being investigated.
Customer Impact: Connectivity is restricted
Incident resolved.
Affected Components:
SysEleven Stack, region DUS2
Occurring errors are currently being investigated.
Customer Impact: Connectivity is restricted
Incident resolved.
Affected Components:
network in all regions
We are facing Network / DNS issues in CBK, DBL, FES, DUS and HAM. We are investigating.
Update:
17:26
Services are running, network connectivity from outside have issues. Still investigating the network issues. Next update latest 18:00
Update:
17:48
All systems are back to normal, still investigating
Update:
17:50
Incident is over