All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven STACK announcement (DUS2)

Affected Components: SysEleven Stack Networking in region DUS2

Scheduled Start: 30 Jan 2025, 22:00 CET

Scheduled End: 31 Jan 2025, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on the cloud networking SDN.

Customer Impact during the Maintenance:

  • Several short interruptions of connectivity of virtual machines of up to 10 seconds each
  • VPN connections could be interrupted for up to 2 minutes
  • Neutron/Network API will be unavailable for up to 30 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven STACK announcement (HAM1)

Affected Components: SysEleven Stack Networking in region HAM1

Scheduled Start: 3 Feb 2025, 22:00 CET

Scheduled End: 4 Feb 2025, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on the cloud networking SDN.

Customer Impact during the Maintenance:

  • Several short interruptions of connectivity of virtual machines of up to 10 seconds each
  • VPN connections could be interrupted for up to 2 minutes
  • Neutron/Network API will be unavailable for up to 30 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Sunday 30th July 2023

No incidents reported

Saturday 29th July 2023

No incidents reported

Friday 28th July 2023

No incidents reported

Thursday 27th July 2023

No incidents reported

Wednesday 26th July 2023

No incidents reported

Tuesday 25th July 2023

No incidents reported

Monday 24th July 2023

No incidents reported

Sunday 23rd July 2023

No incidents reported

Saturday 22nd July 2023

No incidents reported

Friday 21st July 2023

No incidents reported

Thursday 20th July 2023

No incidents reported

Wednesday 19th July 2023

No incidents reported

Tuesday 18th July 2023

No incidents reported

Monday 17th July 2023

No incidents reported

Sunday 16th July 2023

No incidents reported

Saturday 15th July 2023

No incidents reported

Friday 14th July 2023

No incidents reported

Thursday 13th July 2023

Compute INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: **13th July. 2023/08:00

Description:

  • We see problems with spawning VMs using localstorage flavors.
  • Occurring errors are currently being investigated.

Customer Impact:

  • Spawning VMs with localstorage (l1.*) flavors can currently fail.

Update:

  • 15:00 : After a long debugging session, we identified the root cause and directly fixed it in place. We are extending our monitoring to cover up the newly identified problems.

Wednesday 12th July 2023

No incidents reported

Tuesday 11th July 2023

No incidents reported

Monday 10th July 2023

No incidents reported

Sunday 9th July 2023

No incidents reported

Saturday 8th July 2023

No incidents reported

Friday 7th July 2023

No incidents reported

Thursday 6th July 2023

No incidents reported

Wednesday 5th July 2023

No incidents reported

Tuesday 4th July 2023

No incidents reported

Monday 3rd July 2023

No incidents reported

Sunday 2nd July 2023

No incidents reported

Saturday 1st July 2023

No incidents reported