Some systems are experiencing issues

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 19 Nov 2024, 22:00 CET

Scheduled End: 20 Nov 2024, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Sunday 12th September 2021

No incidents reported

Saturday 11th September 2021

No incidents reported

Friday 10th September 2021

SysEleven Stack issues in region DBL

At the moment we are facing connectivitiy issues in region DBL.

We will keep you informed and apologise for any inconveniences.

UPDATE 17:55: The network issues are resolved.

Network SysEleven Stack network issues in region CBK

At the moment we are investigating reports of network connectivitiy issues in region CBK. This also seems to impact Authoritative DNS (Designate DNSaaS) in consequence.

We will keep you informed and apologise for any inconveniences.

UPDATE 13:45: The network issues are resolved. Our team is investigating the root cause.

API SysEleven Stack API issues in Region CBK

Currently we are facing issues with the SysEleven Stack API in the CBK region. We are working on a solution and keep you informed.

UPDATE 13:55: The API issues are now resolved. Our engineers are looking for the root cause.

We apologise for any inconveniences.

Thursday 9th September 2021

API SysEleven Stack issues in region CBK

At the moment we are facing connectivitiy and API issues in region CBK.

We will keep you informed and apologise for any inconveniences.

Update : We identified the problem and are working to fix the situation Update : Problem got fixed, everything should be back up and running, we keep an eye on the monitoring

Wednesday 8th September 2021

No incidents reported

Tuesday 7th September 2021

No incidents reported

Monday 6th September 2021

No incidents reported

Sunday 5th September 2021

No incidents reported

Saturday 4th September 2021

No incidents reported

Friday 3rd September 2021

No incidents reported

Thursday 2nd September 2021

No incidents reported

Wednesday 1st September 2021

No incidents reported

Tuesday 31st August 2021

No incidents reported

Monday 30th August 2021

No incidents reported

Sunday 29th August 2021

No incidents reported

Saturday 28th August 2021

No incidents reported

Friday 27th August 2021

No incidents reported

Thursday 26th August 2021

SysEleven Stack network maintenance announcement in region CBK, scheduled 3 years ago

Between August 26th, 2021 22:00 and 24:00 (UTC +2) we will perform planned maintenance in Region CBK

During this period there will be:

  • network availability of virtual machines will be interrupted for up to 5 min
  • access to the API/Dashboard will not be affected
  • SEOS (S3) will not be affected
  • storage availability will not be affected

Should you have any trouble following the maintenance work please contact us.

Wednesday 25th August 2021

SysEleven Stack network maintenance announcement in region DBL, scheduled 3 years ago

Between August 25th, 2021 22:00 and 24:00 (UTC +2) we will perform planned maintenance in Region DBL

During this period there will be:

  • network availability of virtual machines will be interrupted for up to 5 min
  • access to the API/Dashboard will not be affected
  • SEOS (S3) will not be affected
  • storage availability will not be affected

Should you have any trouble following the maintenance work please contact us.

Tuesday 24th August 2021

No incidents reported

Monday 23rd August 2021

No incidents reported

Sunday 22nd August 2021

No incidents reported

Saturday 21st August 2021

No incidents reported

Friday 20th August 2021

No incidents reported

Thursday 19th August 2021

No incidents reported

Wednesday 18th August 2021

No incidents reported

Tuesday 17th August 2021

No incidents reported

Monday 16th August 2021

No incidents reported

Sunday 15th August 2021

API SysEleven Stack network API issue in region DBL

We are currently investigating an issue in our network API. Our monitoring reported high 95 percentile latency, and an elevated rate of 5xx responses.

We will keep you informed and apologise for any inconveniences.

EDIT 14:07: The API anomalies are now gone. The API is now operational.

Saturday 14th August 2021

No incidents reported