Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
At the moment our Support Hotline endet by -30 is not available. In urgent cases please use our emergency number or create a ticket via mail or ticketsystem.
Customer Effect
PVC-Managed Hosting Support ist not reachable by phone.
Update 10:28
The problem was fixed.
Tuesday 10th August 2021
No incidents reported
Monday 9th August 2021
APISysEleven Stack API issues in Region CBK
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologise for any inconveniences.
Sunday 8th August 2021
No incidents reported
Saturday 7th August 2021
No incidents reported
Friday 6th August 2021
APISysEleven Stack API issues in Region CBK
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologise for any inconveniences.
update 19:24 API issues are solved.
Thursday 5th August 2021
SysEleven Stack API issues in region CBK
At the moment we are facing API issues in region CBK. This means potential loss of control. Running VMs should not be affected.
We will keep you informed and apologise for any inconveniences.
update 21:12 The API issues are solved now.
Wednesday 4th August 2021
No incidents reported
Tuesday 3rd August 2021
APISysEleven Stack API issues in Region DBL
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologise for any inconveniences.
we have identified the issue, API is back and we are currently monitoring
issue is fixed
Monday 2nd August 2021
No incidents reported
Sunday 1st August 2021
No incidents reported
Saturday 31st July 2021
No incidents reported
Friday 30th July 2021
No incidents reported
Thursday 29th July 2021
No incidents reported
Wednesday 28th July 2021
No incidents reported
Tuesday 27th July 2021
No incidents reported
Monday 26th July 2021
No incidents reported
Sunday 25th July 2021
No incidents reported
Saturday 24th July 2021
No incidents reported
Friday 23rd July 2021
No incidents reported
Thursday 22nd July 2021
No incidents reported
Wednesday 21st July 2021
No incidents reported
Tuesday 20th July 2021
No incidents reported
Monday 19th July 2021
No incidents reported
Sunday 18th July 2021
No incidents reported
Saturday 17th July 2021
No incidents reported
Friday 16th July 2021
Block Storage (Cinder Volumes / M1 Flavors)SysEleven Stack Block Storage issues in region DBL
At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack. At the moment it is possible that virtaul machines can't be spawned or have no write access to their volumes(disks).
We will keep you informed and apologise for any inconveniences.
UPDATE 04:19: The issues are now resolved. Please contact cloudsupport@syseleven.de if you are still experiencing issues.
