All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (A-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Wednesday, July 30, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (B-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: SysEleven OpenStack Cloud announcement (DBL)

Affected Components: SysEleven OpenStack Cloud Networking in region DBL

Scheduled Start: 5 Aug 2025, 22:00 CEST

Scheduled End: 6 Aug 2025, 00:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Thursday 14th May 2020

No incidents reported

Wednesday 13th May 2020

No incidents reported

Tuesday 12th May 2020

No incidents reported

Monday 11th May 2020

No incidents reported

Sunday 10th May 2020

No incidents reported

Saturday 9th May 2020

No incidents reported

Friday 8th May 2020

No incidents reported

Thursday 7th May 2020

No incidents reported

Wednesday 6th May 2020

No incidents reported

Tuesday 5th May 2020

No incidents reported

Monday 4th May 2020

No incidents reported

Sunday 3rd May 2020

No incidents reported

Saturday 2nd May 2020

No incidents reported

Friday 1st May 2020

No incidents reported

Thursday 30th April 2020

No incidents reported

Wednesday 29th April 2020

No incidents reported

Tuesday 28th April 2020

No incidents reported

Monday 27th April 2020

No incidents reported

Sunday 26th April 2020

No incidents reported

Saturday 25th April 2020

No incidents reported

Friday 24th April 2020

No incidents reported

Thursday 23rd April 2020

Network SysEleven Stack network issues in region DBL

Between 15:48 and 15:53 CEST some customers suffered connectivitiy issues in the region DBL.

The issues seem to be resolved now. We are investigating the issue and will improve our infrastructure.

We will keep you informed and apologise for any inconveniences.

Wednesday 22nd April 2020

No incidents reported

Tuesday 21st April 2020

No incidents reported

Monday 20th April 2020

No incidents reported

Sunday 19th April 2020

No incidents reported

Saturday 18th April 2020

No incidents reported

Friday 17th April 2020

No incidents reported

Thursday 16th April 2020

No incidents reported

Wednesday 15th April 2020

No incidents reported