All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (A-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Wednesday, July 30, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (B-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: SysEleven OpenStack Cloud announcement (DBL)

Affected Components: SysEleven OpenStack Cloud Networking in region DBL

Scheduled Start: 5 Aug 2025, 22:00 CEST

Scheduled End: 6 Aug 2025, 00:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Sunday 15th March 2020

No incidents reported

Saturday 14th March 2020

No incidents reported

Friday 13th March 2020

No incidents reported

Thursday 12th March 2020

No incidents reported

Wednesday 11th March 2020

No incidents reported

Tuesday 10th March 2020

No incidents reported

Monday 9th March 2020

No incidents reported

Sunday 8th March 2020

No incidents reported

Saturday 7th March 2020

No incidents reported

Friday 6th March 2020

No incidents reported

Thursday 5th March 2020

No incidents reported

Wednesday 4th March 2020

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack Storage issues in region DBL

Between 9:50 and 10:00 we were facing issues with the distributed file system, a core component of the SysEleven Stack. This could lead to potential performance issues with your VM.

We apologise for any inconveniences.

Tuesday 3rd March 2020

No incidents reported

Monday 2nd March 2020

MetaKube Kubernetes API issues in Region dbl and cbk

Currently we are facing issues with the MetaKube Kubernetes API. We are working on a solution and keep you informed. The outage only affects interacting with the Kubernetes API, existing containers and workloads are not affected.

We apologise for any inconveniences.

Sunday 1st March 2020

No incidents reported

Saturday 29th February 2020

No incidents reported

Friday 28th February 2020

No incidents reported

Thursday 27th February 2020

No incidents reported

Wednesday 26th February 2020

No incidents reported

Tuesday 25th February 2020

No incidents reported

Monday 24th February 2020

No incidents reported

Sunday 23rd February 2020

No incidents reported

Saturday 22nd February 2020

No incidents reported

Friday 21st February 2020

No incidents reported

Thursday 20th February 2020

No incidents reported

Wednesday 19th February 2020

No incidents reported

Tuesday 18th February 2020

No incidents reported

Monday 17th February 2020

No incidents reported

Sunday 16th February 2020

No incidents reported

Saturday 15th February 2020

No incidents reported