All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Stickied Incidents

Wednesday 23rd July 2025

SysEleven Database as a Service API INCIDENT: SysEleven DBaaS issues in region DUS/HAM

Affected Components: SysEleven DBaaS, region DUS

Incident Start: 2025-23-07 12:23 UTC+02:00 (CEST) Incident End: 2025-23-07 16:23 UTC+02:00 (CEST)

Description:

We are currently investigating the situation that no new DBaaS instances can be created in the DUS and HAM regions at present. The operation of existing instances is not affected. We will report on further developments here.

Update:

The creation of DBaaS instances in the HAM region is functional again. We are still working on a solution for the DUS region and will keep you informed.

Update:

While all DBaaS instances continue to function as usual, we are still working on the ability of spawning new instances again.

Update:

We are pleased to announce that the creation of DBaaS instances is working properly again.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 30, 2025, between 08:00 and 16:00 CEST.

Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

Past Incidents

Friday 28th June 2019

No incidents reported

Thursday 27th June 2019

No incidents reported

Wednesday 26th June 2019

No incidents reported

Tuesday 25th June 2019

No incidents reported

Monday 24th June 2019

No incidents reported

Sunday 23rd June 2019

No incidents reported

Saturday 22nd June 2019

No incidents reported

Friday 21st June 2019

No incidents reported

Thursday 20th June 2019

No incidents reported

Wednesday 19th June 2019

No incidents reported

Tuesday 18th June 2019

No incidents reported

Monday 17th June 2019

No incidents reported

Sunday 16th June 2019

No incidents reported

Saturday 15th June 2019

No incidents reported

Friday 14th June 2019

No incidents reported

Thursday 13th June 2019

No incidents reported

Wednesday 12th June 2019

No incidents reported

Tuesday 11th June 2019

No incidents reported

Monday 10th June 2019

No incidents reported

Sunday 9th June 2019

No incidents reported

Saturday 8th June 2019

No incidents reported

Friday 7th June 2019

No incidents reported

Thursday 6th June 2019

No incidents reported

Wednesday 5th June 2019

No incidents reported

Tuesday 4th June 2019

No incidents reported

Monday 3rd June 2019

No incidents reported

Sunday 2nd June 2019

No incidents reported

Saturday 1st June 2019

No incidents reported

Friday 31st May 2019

No incidents reported

Thursday 30th May 2019

No incidents reported