All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Stickied Incidents

Wednesday 23rd July 2025

SysEleven Database as a Service API INCIDENT: SysEleven DBaaS issues in region DUS/HAM

Affected Components: SysEleven DBaaS, region DUS, HAM

Incident Start: 2025-23-07 14:23 UTC+02:00 (CEST)

Incident End: 2025-23-07 18:23 UTC+02:00 (CEST)


Description:

We are currently investigating the situation that no new DBaaS instances can be created in the DUS and HAM regions at present. The operation of existing instances is not affected. We will report on further developments here.


Update:

The creation of DBaaS instances in the HAM region is functional again. We are still working on a solution for the DUS region and will keep you informed.


Update:

While all DBaaS instances continue to function as usual, we are still working on the ability of spawning new instances again.


Update:

We are pleased to announce that the creation of DBaaS instances is working properly again.


Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 30, 2025, between 08:00 and 16:00 CEST.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: SysEleven OpenStack Cloud announcement (DBL)

Affected Components: SysEleven OpenStack Cloud Networking in region DBL

Scheduled Start: 5 Aug 2025, 22:00 CEST

Scheduled End: 6 Aug 2025, 00:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Wednesday 29th May 2019

No incidents reported

Tuesday 28th May 2019

No incidents reported

Monday 27th May 2019

No incidents reported

Sunday 26th May 2019

No incidents reported

Saturday 25th May 2019

No incidents reported

Friday 24th May 2019

No incidents reported

Thursday 23rd May 2019

No incidents reported

Wednesday 22nd May 2019

No incidents reported

Tuesday 21st May 2019

No incidents reported

Monday 20th May 2019

No incidents reported

Sunday 19th May 2019

No incidents reported

Saturday 18th May 2019

No incidents reported

Friday 17th May 2019

No incidents reported

Thursday 16th May 2019

No incidents reported

Wednesday 15th May 2019

No incidents reported

Tuesday 14th May 2019

No incidents reported

Monday 13th May 2019

No incidents reported

Sunday 12th May 2019

No incidents reported

Saturday 11th May 2019

No incidents reported

Friday 10th May 2019

No incidents reported

Thursday 9th May 2019

No incidents reported

Wednesday 8th May 2019

No incidents reported

Tuesday 7th May 2019

No incidents reported

Monday 6th May 2019

No incidents reported

Sunday 5th May 2019

No incidents reported

Saturday 4th May 2019

No incidents reported

Friday 3rd May 2019

No incidents reported

Thursday 2nd May 2019

No incidents reported

Wednesday 1st May 2019

No incidents reported

Tuesday 30th April 2019

No incidents reported