All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Stickied Incidents

Wednesday 23rd July 2025

SysEleven Database as a Service API INCIDENT: SysEleven DBaaS issues in region DUS/HAM

Affected Components: SysEleven DBaaS, region DUS

Incident Start: 2025-23-07 12:23 UTC+02:00 (CEST) Incident End: 2025-23-07 16:23 UTC+02:00 (CEST)

Description:

We are currently investigating the situation that no new DBaaS instances can be created in the DUS and HAM regions at present. The operation of existing instances is not affected. We will report on further developments here.

Update:

The creation of DBaaS instances in the HAM region is functional again. We are still working on a solution for the DUS region and will keep you informed.

Update:

While all DBaaS instances continue to function as usual, we are still working on the ability of spawning new instances again.

Update:

We are pleased to announce that the creation of DBaaS instances is working properly again.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 30, 2025, between 08:00 and 16:00 CEST.

Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

Past Incidents

Tuesday 21st August 2018

No incidents reported

Monday 20th August 2018

No incidents reported

Sunday 19th August 2018

No incidents reported

Saturday 18th August 2018

No incidents reported

Friday 17th August 2018

No incidents reported

Thursday 16th August 2018

No incidents reported

Wednesday 15th August 2018

No incidents reported

Tuesday 14th August 2018

No incidents reported

Monday 13th August 2018

No incidents reported

Sunday 12th August 2018

No incidents reported

Saturday 11th August 2018

No incidents reported

Friday 10th August 2018

No incidents reported

Thursday 9th August 2018

No incidents reported

Wednesday 8th August 2018

No incidents reported

Tuesday 7th August 2018

No incidents reported

Monday 6th August 2018

No incidents reported

Sunday 5th August 2018

No incidents reported

Saturday 4th August 2018

No incidents reported

Friday 3rd August 2018

No incidents reported

Thursday 2nd August 2018

No incidents reported

Wednesday 1st August 2018

No incidents reported

Tuesday 31st July 2018

No incidents reported

Monday 30th July 2018

No incidents reported

Sunday 29th July 2018

No incidents reported

Saturday 28th July 2018

No incidents reported

Friday 27th July 2018

No incidents reported

Thursday 26th July 2018

No incidents reported

Wednesday 25th July 2018

No incidents reported

Tuesday 24th July 2018

No incidents reported

Monday 23rd July 2018

No incidents reported