INCIDENT: SysEleven STACK Storage issues, region HAM1 Friday 29th November 2024 09:00:00

Affected Components: SysEleven Stack, Storage, region HAM1

Incident Start: 2024-11-29 11:00 UTC+01:00 (CET)

Incident End: 2024-11-29 13:40 UTC+01:00 (CET)

Description:

We are facing issues with the distributed file system, a core component of the SysEleven Stack.

Customer Impact:

• Starting of virtual machines (VMs) partially not possible.
• Writing Access to volumes (VM disks) maybe restricted.

Update 13:23

The situation improved, storage access latencies are back to normal.