INCIDENT: SysEleven STACK API issues, region DBL Thursday 19th September 2024 04:23:00

Affected Components: SysEleven Stack API, region DBL

Incident Start: 2024-09-19 08:23 Incident End: 2024-09-19 08:35

Description:

• Loss of control situation for volume and compute services

Customer Impact:

• Creating new virtual machines (VMs) or changing existing resources is not possible.

Update: 2024-09-18 08:35

Some nova services also seem to be affected, we investigated the situation and bring the services back up