INCIDENT: SysEleven STACK issues in region FES Tuesday 17th October 2023 20:40:00

Affected Components: SysEleven Stack, region FES

Incident Start: 18th Oct. 2023/00:40

Incident End: 18th Oct. 2023/03:56

Description:

• Occurring errors are currently being investigated.
• During the maintenance the SDN cluster started to cause issues, we are investigating
• API is also not available during recovery

Customer Impact:

• Connectivity is restricted

Update: 01:48

Recovery is still ongoing, network connectivity could be restored partially

Update: 02:45

Recovery is mostly through, we are still fixing octavia loadbalancers

Update: 03:56

Last recoveries of octavia loadalancers are being finished up