INCIDENT: SysEleven STACK API issues, region DBL Thursday 31st August 2023 10:15:00

Affected Components: SysEleven Stack API, region DBL

Incident Start: 31th Aug. 2023/14:15

Incident End: 31th Aug. 2023/15:00

Description:

• We are seeing problems with the Cinder Volume services as well as Nova API services. The Accessibility of the SysEleven Stack API is not ensured.

Customer Impact:

• Spawning new virtual machines (VMs) or changing existing resources is not possible.

Update:15:00

We brought back the failed services, control over resources is back, we are observing the situation and search for the root cause