INCIDENT: SysEleven STACK API issues, region DBL Wednesday 21st December 2022 07:25:00

Affected Components: SysEleven Stack API, region DBL

Incident Start: 21th Dec. 2022/09:25 am Incident End: 21th Dec. 2022/09:41 am

Description:

• Performance of the SysEleven Stack API is affected

Customer Impact:

• Spawning new virtual machines (VMs) or changing existing resources is not possible.

Update: 09:50 am

The API issues already resolved, we are still investigating what was causing them in the first place

Update: 10:25 am

We identified the root cause