Affected Components: SysEleven Stack API, region CBK
Incident Start: 13th Apr. 2023/02:12 pm
Description:
- Performance of the SysEleven Stack API is degraded.
- We are investigating the situation currently.
Customer Impact:
- Spawning new virtual machines (VMs) or changing existing resources can be slower.
Update:02:32 pm
The situation is worse than a performance degradation, correcting the status towards a partial outage, we are further investigating
Update:03.20 pm
We pinned down the issue around 02:56 and are now observing the situation. In the end not only API but also Compute and storage (Block+Object) storage were affected.
Changes to the monitoring and alerting are being planned.