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About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

SysEleven Support

SysEleven Telephone

Operational

External Ticketing System

Operational

SysEleven Global Services

SysEleven Network

SysEleven Managed Hosting - Region BKI1

SysEleven Managed Hosting - Region BLU1

SysEleven Stack - Region CBK

SysEleven Stack - Region DBL

SysEleven Stack - Region FES

SysEleven Stack - Region DUS

API

Operational

Compute

Performance Issues

Network

Operational

Block Storage (Cinder Volumes / M1 Flavors)

Operational

Block Storage (Cinder Volumes / M2 Flavors)

Operational

Replicated Object Storage (S3 / SEOS)

Operational

SysEleven Stack - Region HAM

SysEleven MetaKube - Region CBK

SysEleven MetaKube - Region DBL

SysEleven MetaKube - Region FES

SysEleven MetaKube - Region DUS

SysEleven MetaKube - Region HAM

SysEleven MetaKube - All regions

SysEleven MetaKube - Region AWS

Stickied Incidents

Saturday 14th February 2026

INCIDENT: Network

Affected Components: Uplink ISP mitigating DDOS, side effects for reachability of any resources hosted by SysEleven.

Incident Start: **2025-02-04 21:15 UTC+01:00 (CET)

22:30 ISP deployed countermeasures. Problems aren't noticeable anymore. Incident End: **2025-02-04 22:35 UTC+01:00 (CE

Past Incidents

Wednesday 4th March 2026

Compute INCIDENT: SysEleven STACK issues in region DUS2

Affected Components: SysEleven Stack, region DUS2

Incident Start: 2026-03-04 09:00 UTC+01:00 (CET)

Description:

Occurring errors are currently being investigated.

Customer Impact:

Performance degradation of certain hardware nodes causing VMs to be slower

Update : 2026-03-04 17:50 UTC+01:00 (CET)

Mitigation is taking effect, VMs are sequentially getting migrated towards new targets without the performance issues. This will take a bit longer to not make the current impact more severe

Tuesday 3rd March 2026

No incidents reported

Monday 2nd March 2026

No incidents reported

Sunday 1st March 2026

No incidents reported

Saturday 28th February 2026

No incidents reported

Friday 27th February 2026

No incidents reported

Thursday 26th February 2026

No incidents reported

Wednesday 25th February 2026

No incidents reported

Tuesday 24th February 2026

No incidents reported

Monday 23rd February 2026

No incidents reported

Sunday 22nd February 2026

No incidents reported

Saturday 21st February 2026

No incidents reported

Friday 20th February 2026

No incidents reported

Thursday 19th February 2026

No incidents reported

Wednesday 18th February 2026

No incidents reported

Tuesday 17th February 2026

No incidents reported

Monday 16th February 2026

No incidents reported

Sunday 15th February 2026

No incidents reported

Saturday 14th February 2026

INCIDENT: Network

Affected Components: Uplink ISP mitigating DDOS, side effects for reachability of any resources hosted by SysEleven.

Incident Start: **2025-02-04 21:15 UTC+01:00 (CET)

22:30 ISP deployed countermeasures. Problems aren't noticeable anymore. Incident End: **2025-02-04 22:35 UTC+01:00 (CE

Friday 13th February 2026

No incidents reported

Thursday 12th February 2026

No incidents reported

Wednesday 11th February 2026

No incidents reported

Tuesday 10th February 2026

No incidents reported

Monday 9th February 2026

No incidents reported

Sunday 8th February 2026

No incidents reported

Saturday 7th February 2026

No incidents reported

Friday 6th February 2026

No incidents reported

Thursday 5th February 2026

No incidents reported

Wednesday 4th February 2026

No incidents reported

Tuesday 3rd February 2026

No incidents reported