Thursday 17th November 2022

Network INCIDENT: SysEleven STACK networking issues in regionDBL

Affected Components: SysEleven Network Stack, region DBL

Incident Start: 17th Nov. 2022/02:45 am Incident End: 17th Sept. 2022/04:30 am

Description:

  • We experience network outage on our gateways which blocks all network traffic for DBL

Customer Impact:

  • Connectivity is lost

Update: 04:20 am

The problem has been identified and network is back recovered.