All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in FES

Affected Components: Core Routers, region FES

Scheduled Start: 13. Jan. 2026/9:00 pm

Scheduled End: 14. Jan. 2026/02:00 am

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the FES location during a maintenance window from 21:00 CET on Tuesday, 13 January 2026 until 02:00 CET on Wednesday, 14 January 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • FES: reduced latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Thursday 5th February 2026

No incidents reported

Wednesday 4th February 2026

No incidents reported

Tuesday 3rd February 2026

No incidents reported

Monday 2nd February 2026

No incidents reported

Sunday 1st February 2026

No incidents reported

Saturday 31st January 2026

No incidents reported

Friday 30th January 2026

No incidents reported

Thursday 29th January 2026

No incidents reported

Wednesday 28th January 2026

No incidents reported

Tuesday 27th January 2026

No incidents reported

Monday 26th January 2026

No incidents reported

Sunday 25th January 2026

No incidents reported

Saturday 24th January 2026

No incidents reported

Friday 23rd January 2026

No incidents reported

Thursday 22nd January 2026

No incidents reported

Wednesday 21st January 2026

No incidents reported

Tuesday 20th January 2026

No incidents reported

Monday 19th January 2026

No incidents reported

Sunday 18th January 2026

No incidents reported

Saturday 17th January 2026

No incidents reported

Friday 16th January 2026

No incidents reported

Thursday 15th January 2026

No incidents reported

Wednesday 14th January 2026

No incidents reported

Tuesday 13th January 2026

No incidents reported

Monday 12th January 2026

No incidents reported

Sunday 11th January 2026

No incidents reported

Saturday 10th January 2026

No incidents reported

Friday 9th January 2026

No incidents reported

Thursday 8th January 2026

INCIDENT: network / DNS all regions

Affected Components: network in all regions

Incident Start: **2026-01-08 16:50 UTC+01:00 (CET) ** Incident End: **2026-01-08 17:50 UTC+01:00 (CET) **


Description:

We are facing Network / DNS issues in CBK, DBL, FES, DUS and HAM. We are investigating.


Update: 17:26

Services are running, network connectivity from outside have issues. Still investigating the network issues. Next update latest 18:00


Update: 17:48

All systems are back to normal, still investigating


Update: 17:50

incident is over

Wednesday 7th January 2026

No incidents reported