All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven Status Page upgrade

Affected Components: SysEleven Status Page

Scheduled Start: 2026-05-28 15:00 UTC+02:00 (CEST) Scheduled End: 2026-05-28 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

  • upgrade status page onto latest version
  • enhanced design and feature set

Customer Impact during the Maintenance:

  • status page during maintenance partially unavailable
  • RSS/Atom feed during maintenance partially unavailable
  • API will be interrupted

Customer Actions:

  • No customer actions needed

MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud in region CBK

Scheduled Start: 28 May 2026, 22:00 CEST

Scheduled End: 29 May 2026, 01:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on the CBK controllers and update services, including security-related updates.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • API connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Tuesday 27th January 2026

No incidents reported

Monday 26th January 2026

No incidents reported

Sunday 25th January 2026

No incidents reported

Saturday 24th January 2026

No incidents reported

Friday 23rd January 2026

No incidents reported

Thursday 22nd January 2026

No incidents reported

Wednesday 21st January 2026

No incidents reported

Tuesday 20th January 2026

No incidents reported

Monday 19th January 2026

Network INCIDENT: SysEleven STACK issues in region DUS2

Affected Components: SysEleven Stack, region DUS2

Incident Start: 2026-01-19 16:48 UTC+01:00 (CET)

Incident Stop: 2026-01-19 17:43 UTC+01:00 (CET)


Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Sunday 18th January 2026

No incidents reported

Saturday 17th January 2026

No incidents reported

Friday 16th January 2026

No incidents reported

Thursday 15th January 2026

No incidents reported

Wednesday 14th January 2026

No incidents reported

Tuesday 13th January 2026

No incidents reported

Monday 12th January 2026

No incidents reported

Sunday 11th January 2026

No incidents reported

Saturday 10th January 2026

No incidents reported

Friday 9th January 2026

No incidents reported

Thursday 8th January 2026

INCIDENT: network / DNS all regions

Affected Components: network in all regions

Incident Start: **2026-01-08 16:50 UTC+01:00 (CET) ** Incident End: **2026-01-08 17:50 UTC+01:00 (CET) **


Description:

We are facing Network / DNS issues in CBK, DBL, FES, DUS and HAM. We are investigating.


Update: 17:26

Services are running, network connectivity from outside have issues. Still investigating the network issues. Next update latest 18:00


Update: 17:48

All systems are back to normal, still investigating


Update: 17:50

incident is over


Reason for Outage (RfO) (de)

Wednesday 7th January 2026

No incidents reported

Tuesday 6th January 2026

No incidents reported

Monday 5th January 2026

No incidents reported

Sunday 4th January 2026

No incidents reported

Saturday 3rd January 2026

No incidents reported

Friday 2nd January 2026

No incidents reported

Thursday 1st January 2026

No incidents reported

Wednesday 31st December 2025

No incidents reported

Tuesday 30th December 2025

No incidents reported

Monday 29th December 2025

No incidents reported