All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in FES

Affected Components: Core Routers, region FES

Scheduled Start: 13. Jan. 2026/9:00 pm

Scheduled End: 14. Jan. 2026/02:00 am

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the FES location during a maintenance window from 21:00 CET on Tuesday, 13 January 2026 until 02:00 CET on Wednesday, 14 January 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • FES: reduced latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Wednesday 14th September 2022

No incidents reported

Tuesday 13th September 2022

No incidents reported

Monday 12th September 2022

No incidents reported

Sunday 11th September 2022

No incidents reported

Saturday 10th September 2022

No incidents reported

Friday 9th September 2022

No incidents reported

Thursday 8th September 2022

No incidents reported

Wednesday 7th September 2022

No incidents reported

Tuesday 6th September 2022

No incidents reported

Monday 5th September 2022

No incidents reported

Sunday 4th September 2022

No incidents reported

Saturday 3rd September 2022

No incidents reported

Friday 2nd September 2022

No incidents reported

Thursday 1st September 2022

No incidents reported

Wednesday 31st August 2022

Managed Platform (PVC) failure in a hardware node in DC blu1

Our Monitoring identified a hardware node failure.

Affected customers are being notified via E-Mail. If interaction is required customers will be notified individually.

Please contact us via e-mail or phone if you encountered problems but did not receive any mail.

Tuesday 30th August 2022

No incidents reported

Monday 29th August 2022

code.syseleven.de unavailable

Update 13:50 The system completely recovered. If you still experience issues, please contact us via e-mail or phone.

Update 13:30: The issue has been fixed and the site is available again. We are still monitoring the system.

We are currently experiencing issues with code.syseleven.de. Currently the site is inaccesible. We identified the issue and are working on a fix.

SysEleven Cloudobserver unavailable

Update 13:50 The system completely recovered. If you still experience issues, please contact us via e-mail or phone.

Update 13:35 The issue has been fixed and the system is fully available again. We are still monitoring it.

We are currently experiencing issues with the Cloudobserver, causing some missing trending data. We identified the problem and are working to resolve the issue.

Sunday 28th August 2022

No incidents reported

Saturday 27th August 2022

No incidents reported

Friday 26th August 2022

No incidents reported

Thursday 25th August 2022

No incidents reported

Wednesday 24th August 2022

No incidents reported

Tuesday 23rd August 2022

No incidents reported

Monday 22nd August 2022

No incidents reported

Sunday 21st August 2022

No incidents reported

Saturday 20th August 2022

No incidents reported

Friday 19th August 2022

No incidents reported

Thursday 18th August 2022

No incidents reported

Wednesday 17th August 2022

No incidents reported

Tuesday 16th August 2022

No incidents reported