All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in FES

Affected Components: Core Routers, region FES

Scheduled Start: 13. Jan. 2026/9:00 pm

Scheduled End: 14. Jan. 2026/02:00 am

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the FES location during a maintenance window from 21:00 CET on Tuesday, 13 January 2026 until 02:00 CET on Wednesday, 14 January 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • FES: reduced latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Friday 25th February 2022

No incidents reported

Thursday 24th February 2022

No incidents reported

Wednesday 23rd February 2022

No incidents reported

Tuesday 22nd February 2022

No incidents reported

Monday 21st February 2022

No incidents reported

Sunday 20th February 2022

No incidents reported

Saturday 19th February 2022

No incidents reported

Friday 18th February 2022

No incidents reported

Thursday 17th February 2022

SysEleven Stack DNS API SysEleven Stack issues with DNSaaS

Currently we are facing issues with the SysEleven Stack DNSaaS. New zones cannot be created at the moment. Resolving is not impacted.

We are working on a solution and keep you informed.

We apologise for any inconveniences.

Update 12:08 : we identified the problem and provided a fix. Zone updates and creation is working again, we are observing the situation.

Wednesday 16th February 2022

No incidents reported

Tuesday 15th February 2022

No incidents reported

Monday 14th February 2022

No incidents reported

Sunday 13th February 2022

No incidents reported

Saturday 12th February 2022

No incidents reported

Friday 11th February 2022

No incidents reported

Thursday 10th February 2022

No incidents reported

Wednesday 9th February 2022

No incidents reported

Tuesday 8th February 2022

Switch-Platform Datacenter Berlin 2 (BKI1) Routing on one router in BKI was not working

Routing on one router in BKI is impacted. We have switched to another instance and are working on the recovery.

Update (12:47): The switch was successful and the network is operational again.

Monday 7th February 2022

No incidents reported

Sunday 6th February 2022

No incidents reported

Saturday 5th February 2022

No incidents reported

Friday 4th February 2022

No incidents reported

Thursday 3rd February 2022

No incidents reported

Wednesday 2nd February 2022

No incidents reported

Tuesday 1st February 2022

No incidents reported

Monday 31st January 2022

No incidents reported

Sunday 30th January 2022

No incidents reported

Saturday 29th January 2022

No incidents reported

Friday 28th January 2022

MetaKube Dashboard / API MetaKube Dashboard/API not functional

Clusters can't be listed in the Dashboard. No impact on running components.

Update (14:50): Problem fixed, API and Dashboard operational.

Thursday 27th January 2022

No incidents reported