All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud Networking in region CBK

Scheduled Start: 24 Sept 2025, 22:00 CEST

Scheduled End: 25 Sept 2025, 00:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Thursday 23rd January 2025

No incidents reported

Wednesday 22nd January 2025

No incidents reported

Tuesday 21st January 2025

SysEleven Database as a Service API INCIDENT: minor outage of Database as a Service

Affected Components: Database as a Service, all regions

Incident Start: 2025-01-21 10:30 UTC+01:00 (CET) Incident End: 2025-01-21 14:45 UTC+01:00 (CET)

Description:

Database as a Service is currently only available via the API and terraform, the UI is not working

Update 2025-01-21 14:45

We fixed the underlying issue, therefore Database as a Service is also working again in the UI

Monday 20th January 2025

No incidents reported

Sunday 19th January 2025

No incidents reported

Saturday 18th January 2025

No incidents reported

Friday 17th January 2025

No incidents reported

Thursday 16th January 2025

No incidents reported

Wednesday 15th January 2025

No incidents reported

Tuesday 14th January 2025

No incidents reported

Monday 13th January 2025

No incidents reported

Sunday 12th January 2025

No incidents reported

Saturday 11th January 2025

No incidents reported

Friday 10th January 2025

No incidents reported

Thursday 9th January 2025

No incidents reported

Wednesday 8th January 2025

No incidents reported

Tuesday 7th January 2025

Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2025-01-07 09:16

Incident End: 2025-01-07 09:45

Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Update : 09:45

Situation stabilized again, we are investigating the situation at the moment

Monday 6th January 2025

Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2025-06-01 10:00

Incident End: 2025-06-01 10:30

Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted
Network INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 2025-06-01 08:18

Incident Start: 2025-06-01 08:50

Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • Connectivity is restricted

Sunday 5th January 2025

No incidents reported

Saturday 4th January 2025

No incidents reported

Friday 3rd January 2025

No incidents reported

Thursday 2nd January 2025

No incidents reported

Wednesday 1st January 2025

No incidents reported

Tuesday 31st December 2024

No incidents reported

Monday 30th December 2024

No incidents reported

Sunday 29th December 2024

No incidents reported

Saturday 28th December 2024

No incidents reported

Friday 27th December 2024

No incidents reported

Thursday 26th December 2024

No incidents reported

Wednesday 25th December 2024

No incidents reported