All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven STACK announcement (DUS2)

Affected Components: SysEleven Stack Networking in region DUS2

Scheduled Start: 30 Jan 2025, 22:00 CET

Scheduled End: 31 Jan 2025, 00:00 CET

State: SCHEDULED


Description:

We will perform maintenance on the cloud networking SDN.


Customer Impact during the Maintenance:

  • Several short interruptions of connectivity of virtual machines of up to 10 seconds each
  • VPN connections could be interrupted for up to 2 minutes
  • Neutron/Network API will be unavailable for up to 30 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven STACK announcement (HAM1)

Affected Components: SysEleven Stack Networking in region HAM1

Scheduled Start: 3 Feb 2025, 22:00 CET

Scheduled End: 4 Feb 2025, 00:00 CET

State: SCHEDULED


Description:

We will perform maintenance on the cloud networking SDN.


Customer Impact during the Maintenance:

  • Several short interruptions of connectivity of virtual machines of up to 10 seconds each
  • VPN connections could be interrupted for up to 2 minutes
  • Neutron/Network API will be unavailable for up to 30 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven STACK announcement (FES)

Affected Components: SysEleven Stack Networking in region FES

Scheduled Start: 10 Feb 2025, 22:00 CET

Scheduled End: 11 Feb 2025, 02:00 CET

State: SCHEDULED


Description:

We will perform maintenance on the cloud networking SDN.


Customer Impact during the Maintenance:

  • Several short interruptions of connectivity of virtual machines of up to 30 seconds each
  • VPN connections could be interrupted for up to 10 minutes
  • Neutron/Network API will be unavailable for up to 30 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Saturday 10th August 2024

No incidents reported

Friday 9th August 2024

No incidents reported

Thursday 8th August 2024

No incidents reported

Wednesday 7th August 2024

No incidents reported

Tuesday 6th August 2024

No incidents reported

Monday 5th August 2024

No incidents reported

Sunday 4th August 2024

No incidents reported

Saturday 3rd August 2024

No incidents reported

Friday 2nd August 2024

No incidents reported

Thursday 1st August 2024

No incidents reported

Wednesday 31st July 2024

No incidents reported

Tuesday 30th July 2024

No incidents reported

Monday 29th July 2024

No incidents reported

Sunday 28th July 2024

No incidents reported

Saturday 27th July 2024

SysEleven Stack Authoritative DNS INCIDENT: SysEleven STACK DNS issues

Affected Components: SysEleven Stack Authoritative DNS

Incident Start: 2024-07-27 09:37 UTC+02:00 (CEST)

Incident End: 2024-07-27 10:40 UTC+02:00 (CEST)


Description:

  • ns01.cloud.syseleven.net and ns02.cloud.syseleven.net authoritative DNS servers are unavailable
  • (ns03.cloud.syseleven.net and ns04.cloud.syseleven.net are still working)

Customer Impact:

  • DNS resolution may fail for zones hosted in SysEleven Stack DNSaaS

Update: 2024-07-27 10:40 UTC+02:00 (CEST)

  • We have implemented a workaround meaning that ns01.cloud.syseleven.net and ns02.cloud.syseleven.net are available again and can answer DNS queries
  • We are working on a more sustainable solution

Update: 2024-07-27 12:15 UTC+02:00 (CEST)

  • A more sustainable solution is now in place

Friday 26th July 2024

No incidents reported

Thursday 25th July 2024

No incidents reported

Wednesday 24th July 2024

No incidents reported

Tuesday 23rd July 2024

No incidents reported

Monday 22nd July 2024

No incidents reported

Sunday 21st July 2024

No incidents reported

Saturday 20th July 2024

No incidents reported

Friday 19th July 2024

No incidents reported

Thursday 18th July 2024

No incidents reported

Wednesday 17th July 2024

No incidents reported

Tuesday 16th July 2024

No incidents reported

Monday 15th July 2024

No incidents reported

Sunday 14th July 2024

No incidents reported

Saturday 13th July 2024

No incidents reported

Friday 12th July 2024

No incidents reported