Past Incidents

Affected Components: MetaKube Platform, all regions

Scheduled Start: 20. Nov. 2023 / 18:00 CET

Scheduled End: 20. Nov. 2023 / 21:00 CET

State: DONE

Description:

• Scheduled maintenance of the MetaKube platform in all regions

Customer Impact during the Maintenance:

It is possible that various functions of the control plane are unavailable for brief periods.

Customer Actions:

• No customer actions needed
• Please inform us if you notice any irregularities

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 14 Nov 2023, 22:00 CET

Scheduled End: 15 Nov 2023, 00:00 CET

State: COMPLETED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

• Interruption of connectivity of virtual machines of up to 2 minutes
• VPN connections could be interrupted for up to 2 minutes

Customer Actions:

• no customer actions needed
• please inform us if you notice any irregularities

Affected Components: SysEleven Stack Networking in region CBK

Scheduled Start: 9 Nov 2023, 22:00 CET

Scheduled End: 10 Nov 2023, 00:00 CET

State: COMPLETED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

• Interruption of connectivity of virtual machines of up to 2 minutes
• VPN connections could be interrupted for up to 2 minutes

Customer Actions:

• no customer actions needed
• please inform us if you notice any irregularities

Affected Components: SysEleven Stack in region FES

Scheduled Start: 23 Oct 2023, 22:00 CEST

Scheduled End: 24 Oct 2023, 00:00 CEST

State: COMPLETED

Description:

This is a maintenance announcement for region FES. We will update the operating system on the controller server.

Customer Impact during the Maintenance:

• OpenStack API is expected to be down.

Customer Actions:

• no customer actions needed
• please inform us if you notice any irregularities