All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Past Incidents

Sunday 4th June 2023

No incidents reported

Saturday 3rd June 2023

No incidents reported

Friday 2nd June 2023

No incidents reported

Thursday 1st June 2023

No incidents reported

Wednesday 31st May 2023

Network Maintenance on F5 Load-Balancer in BKI resulted in connectivity issues

The planned Maintenance on the F5 Load-Balancer in the BKI Datacenter resulted in connectivity issues.

Services recovered at 09:49am.

We did not expect any impact, therefore we are investigating this now.

Tuesday 30th May 2023

No incidents reported

Monday 29th May 2023

No incidents reported

Sunday 28th May 2023

No incidents reported

Saturday 27th May 2023

No incidents reported

Friday 26th May 2023

No incidents reported

Thursday 25th May 2023

No incidents reported

Wednesday 24th May 2023

No incidents reported

Tuesday 23rd May 2023

No incidents reported

Monday 22nd May 2023

No incidents reported

Sunday 21st May 2023

No incidents reported

Saturday 20th May 2023

No incidents reported

Friday 19th May 2023

No incidents reported

Thursday 18th May 2023

No incidents reported

Wednesday 17th May 2023

No incidents reported

Tuesday 16th May 2023

No incidents reported

Monday 15th May 2023

No incidents reported

Sunday 14th May 2023

No incidents reported

Saturday 13th May 2023

No incidents reported

Friday 12th May 2023

No incidents reported

Thursday 11th May 2023

No incidents reported

Wednesday 10th May 2023

No incidents reported

Tuesday 9th May 2023

No incidents reported

Monday 8th May 2023

API INCIDENT: SysEleven STACK API issues, region FES

Affected Components: SysEleven Stack API, region FES

Incident Start: 8th May. 2023/02:50 pm Incident End: 8th May. 2023/04:47 pm

Description:

  • Creation of new VMs and loadbalancers may not be possible.

Customer Impact:

  • Creation of new VMs and loadbalancers may not be possible.
API INCIDENT: SysEleven STACK API issues, region CBK

Affected Components: SysEleven Stack API, region CBK

Incident Start: 08th May. 2022/02:40 pm Incident End: 08th May. 2022/02:55 pm

Description:

  • Accessibility of the SysEleven Stack API is not ensured.

Customer Impact:

  • Spawning new virtual machines (VMs) or changing existing resources is not possible.

Update: 02:55 pm

The root cause of the problem was identified and solved

Sunday 7th May 2023

No incidents reported

Saturday 6th May 2023

No incidents reported