Some systems are experiencing issues

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 19 Nov 2024, 22:00 CET

Scheduled End: 20 Nov 2024, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Thursday 2nd June 2022

No incidents reported

Wednesday 1st June 2022

No incidents reported

Tuesday 31st May 2022

No incidents reported

Monday 30th May 2022

SysEleven Stack maintenance announcement, scheduled 2 years ago

Between Mai 30th, 2022 10:00 PM and 12:00 PM (UTC +2) we will perform planned maintenance in Region FES

During this period there will be:

  • series of interruptions of network connectivity of virtual machines for up to 5 minutes in total

Should you have any trouble following the maintenance work please contact us.

Network SysEleven Stack issues in region FES

At the moment we are facing connectivitiy issues in region FES.

Update June 2nd: We mitigated the risk that the incident reoccurs until the final fix.

We will keep you informed and apologise for any inconveniences.

Sunday 29th May 2022

No incidents reported

Saturday 28th May 2022

No incidents reported

Friday 27th May 2022

No incidents reported

Thursday 26th May 2022

No incidents reported

Wednesday 25th May 2022

No incidents reported

Tuesday 24th May 2022

No incidents reported

Monday 23rd May 2022

No incidents reported

Sunday 22nd May 2022

No incidents reported

Saturday 21st May 2022

No incidents reported

Friday 20th May 2022

No incidents reported

Thursday 19th May 2022

Control Plane Services (SysEleven - DBL) MetaKube issues in region DBL

At the moment we are facing issues with control plane services. The problems are affecting a limited number of clusters in dbl and cbk.

We will keep you informed and apologise for any inconveniences.

Update 10:45 PM: The issue has been identified and fixed. All control plane components are operational again.

Wednesday 18th May 2022

No incidents reported

Tuesday 17th May 2022

Control Plane Services (SysEleven - DBL) MetaKube issues in region DBL and FES

At the moment we are facing an issue with slow etcds which makes some operations impossible, like updates to the cluster. Running workloads should not be affected unless they use the Kubernetes API Server directly.

We will keep you informed and apologise for any inconveniences.

Update: We have recovered from the incident.

Monday 16th May 2022

No incidents reported

Sunday 15th May 2022

No incidents reported

Saturday 14th May 2022

No incidents reported

Friday 13th May 2022

No incidents reported

Thursday 12th May 2022

No incidents reported

Wednesday 11th May 2022

No incidents reported

Tuesday 10th May 2022

No incidents reported

Monday 9th May 2022

No incidents reported

Sunday 8th May 2022

No incidents reported

Saturday 7th May 2022

No incidents reported

Friday 6th May 2022

No incidents reported

Thursday 5th May 2022

API SysEleven Stack API issues in Region CBK

We were facing issues with the SysEleven Stack compute API in the CBK region. The outage was short and only affected spawning new virtual machines or changing existing resources. All services are up and running again.

We apologise for any inconveniences.

Wednesday 4th May 2022

No incidents reported