Some systems are experiencing issues

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 19 Nov 2024, 22:00 CET

Scheduled End: 20 Nov 2024, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Tuesday 8th February 2022

Switch-Platform Datacenter Berlin 2 (BKI1) Routing on one router in BKI was not working

Routing on one router in BKI is impacted. We have switched to another instance and are working on the recovery.

Update (12:47): The switch was successful and the network is operational again.

Monday 7th February 2022

No incidents reported

Sunday 6th February 2022

No incidents reported

Saturday 5th February 2022

No incidents reported

Friday 4th February 2022

No incidents reported

Thursday 3rd February 2022

No incidents reported

Wednesday 2nd February 2022

No incidents reported

Tuesday 1st February 2022

No incidents reported

Monday 31st January 2022

No incidents reported

Sunday 30th January 2022

No incidents reported

Saturday 29th January 2022

No incidents reported

Friday 28th January 2022

MetaKube Dashboard / API MetaKube Dashboard/API not functional

Clusters can't be listed in the Dashboard. No impact on running components.

Update (14:50): Problem fixed, API and Dashboard operational.

Thursday 27th January 2022

SysEleven Stack maintenance announcement, scheduled 2 years ago

Between Jan 27th, 2022 22:00 and 01:00 (UTC +1) we will perform planned maintenance in Region CBK

During this period there will be:

  • Interruptions of network connectivity of virtual machines for up to 5 minutes

Should you have any trouble following the maintenance work please contact us.

Wednesday 26th January 2022

No incidents reported

Tuesday 25th January 2022

SysEleven Stack maintenance announcement, scheduled 2 years ago

Between Jan 25th, 2022 22:00 and 00:00 (UTC +1) we will perform planned maintenance in Region DBL

During this period there will be:

  • Interruptions of network connectivity of virtual machines for up to 5 minutes

Should you have any trouble following the maintenance work please contact us.

SysEleven Telephone Hotline temporary out of service

Our hotline is currently out of service, we are working on resolving this issue.

The emergency hotline is not affected.

Update (11:29) : The hotline is operational again.

Monday 24th January 2022

No incidents reported

Sunday 23rd January 2022

No incidents reported

Saturday 22nd January 2022

No incidents reported

Friday 21st January 2022

No incidents reported

Thursday 20th January 2022

No incidents reported

Wednesday 19th January 2022

No incidents reported

Tuesday 18th January 2022

No incidents reported

Monday 17th January 2022

No incidents reported

Sunday 16th January 2022

No incidents reported

Saturday 15th January 2022

No incidents reported

Friday 14th January 2022

No incidents reported

Thursday 13th January 2022

No incidents reported

Wednesday 12th January 2022

No incidents reported

Tuesday 11th January 2022

No incidents reported

Monday 10th January 2022

No incidents reported