Past Incidents

On October 19th, 2021 10:00 PM to 03:00 AM (CEST) we will perform planned maintenance in Region DBL

Our plan is to have no customer-facing impact, but there is a possibility that there are increased storage latencies for some minutes.

Should you have any trouble following the maintenance work please contact us.

Update 23:44: We finished the planned maintenance

At the moment we are facing network issues in region DBL. We are seeing packet loss. Some VMs might be unreachable. This affects virtual machines and Octavia load balancers in DBL.

We will keep you informed and apologise for any inconveniences.

UPDATE 03:21: The issues are now resolved.

Currently we are facing issues with the SysEleven Stack API in regions DBL, CBK and FES. We are working on a solution and keep you informed. The outage only affects spawning new virtual machines or changing existing resources.

We apologise for any inconveniences.

UPDATE 17:05: Our engineers are still working on resolving this issue. We will keep you informed.

UPDATE 17:46: Our engineers solved the problem. The API in DBL, CBK and FES is now available again. Please contact us if there are any remaining issues for you at support@syseleven.de

Between September 27th, 2021 11:30 (UTC +2) and 12:30 (UTC +2) we will perform planned maintenance

This update includes support for openstack application credentials that can be used to create and manage openstack clusters. During update some of control plane components of customer k8s clusters will be updated.

No actions required from customers.

Should you have any trouble following the maintenance work please contact us.