Some systems are experiencing issues

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 19 Nov 2024, 22:00 CET

Scheduled End: 20 Nov 2024, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Monday 11th October 2021

No incidents reported

Sunday 10th October 2021

No incidents reported

Saturday 9th October 2021

No incidents reported

Friday 8th October 2021

No incidents reported

Thursday 7th October 2021

No incidents reported

Wednesday 6th October 2021

No incidents reported

Tuesday 5th October 2021

No incidents reported

Monday 4th October 2021

No incidents reported

Sunday 3rd October 2021

No incidents reported

Saturday 2nd October 2021

No incidents reported

Friday 1st October 2021

No incidents reported

Thursday 30th September 2021

API SysEleven Stack API issues in Regions CBK, DBL and FES

Currently we are facing issues with the SysEleven Stack API in regions DBL, CBK and FES. We are working on a solution and keep you informed. The outage only affects spawning new virtual machines or changing existing resources.

We apologise for any inconveniences.

UPDATE 17:05: Our engineers are still working on resolving this issue. We will keep you informed.

UPDATE 17:46: Our engineers solved the problem. The API in DBL, CBK and FES is now available again. Please contact us if there are any remaining issues for you at support@syseleven.de

Wednesday 29th September 2021

No incidents reported

Tuesday 28th September 2021

No incidents reported

Monday 27th September 2021

Release maintenance announcement - Metakube, scheduled 3 years ago

Between September 27th, 2021 11:30 (UTC +2) and 12:30 (UTC +2) we will perform planned maintenance

This update includes support for openstack application credentials that can be used to create and manage openstack clusters. During update some of control plane components of customer k8s clusters will be updated.

No actions required from customers.

Should you have any trouble following the maintenance work please contact us.

Sunday 26th September 2021

No incidents reported

Saturday 25th September 2021

No incidents reported

Friday 24th September 2021

No incidents reported

Thursday 23rd September 2021

No incidents reported

Wednesday 22nd September 2021

No incidents reported

Tuesday 21st September 2021

No incidents reported

Monday 20th September 2021

No incidents reported

Sunday 19th September 2021

No incidents reported

Saturday 18th September 2021

No incidents reported

Friday 17th September 2021

No incidents reported

Thursday 16th September 2021

Managed Platform (PVC) failure - power loss of one rack - DataCenter bki

Our monitoring identified a loss of power in one rack in our bki DataCenter. At this moment we expect that both power feeds entered a failed state.

Investigation in ongoing

Update: It seems only part of the rack is affect (single phase failure).

Update: power delivery restored ...

Wednesday 15th September 2021

No incidents reported

Tuesday 14th September 2021

No incidents reported

Monday 13th September 2021

No incidents reported

Sunday 12th September 2021

No incidents reported