Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
Managed Platform (PVC) failure - power loss of one rack - DataCenter bki
Our monitoring identified a loss of power in one rack in our bki DataCenter.
At this moment we expect that both power feeds entered a failed state.
Investigation in ongoing
Update:
It seems only part of the rack is affect (single phase failure).
Update:
power delivery restored ...
Wednesday 15th September 2021
No incidents reported
Tuesday 14th September 2021
No incidents reported
Monday 13th September 2021
No incidents reported
Sunday 12th September 2021
No incidents reported
Saturday 11th September 2021
No incidents reported
Friday 10th September 2021
SysEleven Stack issues in region DBL
At the moment we are facing connectivitiy issues in region DBL.
We will keep you informed and apologise for any inconveniences.
UPDATE 17:55: The network issues are resolved.
NetworkSysEleven Stack network issues in region CBK
At the moment we are investigating reports of network connectivitiy issues in region CBK.
This also seems to impact Authoritative DNS (Designate DNSaaS) in consequence.
We will keep you informed and apologise for any inconveniences.
UPDATE 13:45: The network issues are resolved. Our team is investigating the root cause.
APISysEleven Stack API issues in Region CBK
Currently we are facing issues with the SysEleven Stack API in the CBK region. We are working on a solution and keep you informed.
UPDATE 13:55: The API issues are now resolved. Our engineers are looking for the root cause.
We apologise for any inconveniences.
Thursday 9th September 2021
APISysEleven Stack issues in region CBK
At the moment we are facing connectivitiy and API issues in region CBK.
We will keep you informed and apologise for any inconveniences.
Update : We identified the problem and are working to fix the situation
Update : Problem got fixed, everything should be back up and running, we keep an eye on the monitoring
