Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
SysEleven Stack network maintenance announcement in region CBK, scheduled 3 years ago
Between August 26th, 2021 22:00 and 24:00 (UTC +2) we will perform planned maintenance in Region CBK
During this period there will be:
network availability of virtual machines will be interrupted for up to 5 min
access to the API/Dashboard will not be affected
SEOS (S3) will not be affected
storage availability will not be affected
Should you have any trouble following the maintenance work please contact us.
Wednesday 25th August 2021
SysEleven Stack network maintenance announcement in region DBL, scheduled 3 years ago
Between August 25th, 2021 22:00 and 24:00 (UTC +2) we will perform planned maintenance in Region DBL
During this period there will be:
network availability of virtual machines will be interrupted for up to 5 min
access to the API/Dashboard will not be affected
SEOS (S3) will not be affected
storage availability will not be affected
Should you have any trouble following the maintenance work please contact us.
Friday 20th August 2021
No incidents reported
Thursday 19th August 2021
No incidents reported
Wednesday 18th August 2021
No incidents reported
Tuesday 17th August 2021
No incidents reported
Monday 16th August 2021
No incidents reported
Sunday 15th August 2021
APISysEleven Stack network API issue in region DBL
We are currently investigating an issue in our network API. Our monitoring reported high 95 percentile latency, and an elevated rate of 5xx responses.
We will keep you informed and apologise for any inconveniences.
EDIT 14:07: The API anomalies are now gone. The API is now operational.
Saturday 14th August 2021
No incidents reported
Friday 13th August 2021
No incidents reported
Thursday 12th August 2021
Release maintenance announcement - ##Metakube##, scheduled 3 years ago
Between August 12th, 2021 12:00 (UTC +1) and 13:00 (UTC +1) we will perform planned maintenance
What will be unavailable, have performance degradation.
We don't expect any performance degradation or outages.
What changes? Actions from customer required?
There are no actions required.
Should you have any trouble following the maintenance work please contact us.
Wednesday 11th August 2021
SysEleven TelephoneIssue with Support Hotline
Effected Systems: SysEleven Support Hotline
Incident Start: 11.08.2021 10:00
Incident End: 11.08.2021 10:28
Description:
At the moment our Support Hotline endet by -30 is not available. In urgent cases please use our emergency number or create a ticket via mail or ticketsystem.
Customer Effect
PVC-Managed Hosting Support ist not reachable by phone.
Update 10:28
The problem was fixed.
Tuesday 10th August 2021
No incidents reported
Monday 9th August 2021
APISysEleven Stack API issues in Region CBK
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologise for any inconveniences.
Sunday 8th August 2021
No incidents reported
Saturday 7th August 2021
No incidents reported
Friday 6th August 2021
APISysEleven Stack API issues in Region CBK
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologise for any inconveniences.
update 19:24 API issues are solved.
Thursday 5th August 2021
SysEleven Stack API issues in region CBK
At the moment we are facing API issues in region CBK. This means potential loss of control. Running VMs should not be affected.
We will keep you informed and apologise for any inconveniences.
update 21:12 The API issues are solved now.
Wednesday 4th August 2021
No incidents reported
Tuesday 3rd August 2021
SysEleven Stack maintenance announcement in region DBL, scheduled 3 years ago
Between August 3rd, 2021 22:00 and 24:00 (UTC +2) we will perform planned maintenance in Region DBL
During this period there will be:
network availability of virtual machines will be interrupted for up to 5 min
access to the API/Dashboard will not be affected
SEOS (S3) will not be affected
storage availability will not be affected
Should you have any trouble following the maintenance work please contact us.
Release maintenance announcement - Metakube, scheduled 3 years ago
Between August 3th, 2021 16:10 (UTC +2) and 17:10 (UTC +2) we will perform planned maintenance
Metakube dashboard will be updated and could be unavailable for couple of minutes.
Metakube control plane components will be updated.
Customer clusters API servers will be updated using rolling update.
No actions are required from customers.
Should you have any trouble following the maintenance work please contact us.
APISysEleven Stack API issues in Region DBL
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologise for any inconveniences.
we have identified the issue, API is back and we are currently monitoring
