Some systems are experiencing issues

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 19 Nov 2024, 22:00 CET

Scheduled End: 20 Nov 2024, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Friday 16th July 2021

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack Block Storage issues in region DBL

At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack. At the moment it is possible that virtaul machines can't be spawned or have no write access to their volumes(disks).

We will keep you informed and apologise for any inconveniences.

UPDATE 04:19: The issues are now resolved. Please contact cloudsupport@syseleven.de if you are still experiencing issues.

Thursday 15th July 2021

Release maintenance announcement - Metakube, scheduled 3 years ago

Between July 15th, 2021 12:30 (UTC +2) and 13:00 (UTC +2) we will perform planned maintenance

We will migrate load balancer exposing customer clusters api servers for aws and azure clusters. This will change IP address of aws and azure clusters control planes. The migration will happen gradually and we do not expect any downtime. Nothing will be changed for openstack clusters.

Should you have any trouble following the maintenance work please contact us.

Wednesday 14th July 2021

No incidents reported

Tuesday 13th July 2021

No incidents reported

Monday 12th July 2021

No incidents reported

Sunday 11th July 2021

No incidents reported

Saturday 10th July 2021

No incidents reported

Friday 9th July 2021

No incidents reported

Thursday 8th July 2021

No incidents reported

Wednesday 7th July 2021

No incidents reported

Tuesday 6th July 2021

No incidents reported

Monday 5th July 2021

SysEleven Stack Dashboard SysEleven Stack Dashboard issues

At the moment we are facing issues with the Dashboard of the SysEleven Stack.

We will keep you informed and apologise for any inconveniences.

UPDATE 21:00: The issue is identified and fixed.

Sunday 4th July 2021

No incidents reported

Saturday 3rd July 2021

No incidents reported

Friday 2nd July 2021

No incidents reported

Thursday 1st July 2021

Metakube Release Update Announcement, scheduled 3 years ago

Between June 28th, 2021 13:00 (UTC +1) and 14:00 (UTC +1) we will perform planned maintenance

We will update the cert-manager addon on clusters. No actions required from the customers.

Should you have any trouble following the maintenance work please contact us

Wednesday 30th June 2021

No incidents reported

Tuesday 29th June 2021

No incidents reported

Monday 28th June 2021

Metakube Release Maintenance Announcement, scheduled 3 years ago

Between June 28th, 2021 14:00 (UTC +1) and 15:00 (UTC +1) we will perform planned maintenance

We will update of our seed infrastructure components, addons as well as some of our monitoring rules. No actions required from the customers.

Should you have any trouble following the maintenance work please contact us.

Sunday 27th June 2021

No incidents reported

Saturday 26th June 2021

No incidents reported

Friday 25th June 2021

No incidents reported

Thursday 24th June 2021

Release maintenance announcement - Metakube, scheduled 3 years ago

Between June 24th, 2021 13:30 (UTC +2) and 15:00 (UTC +2) we will perform planned maintenance

We will update our seed infrastructure components.

The Metakube Dashboard (https://metakube.syseleven.de/) and Metakube API will be unavailable during this time. This means that new clusters can't be created and existing ones can't be modified via the UI during this time. Existing customer clusters will not be affected.

No actions required from the customers.

Should you have any trouble following the maintenance work please contact us.

Wednesday 23rd June 2021

No incidents reported

Tuesday 22nd June 2021

No incidents reported

Monday 21st June 2021

No incidents reported

Sunday 20th June 2021

No incidents reported

Saturday 19th June 2021

No incidents reported

Friday 18th June 2021

No incidents reported

Thursday 17th June 2021

No incidents reported