Some systems are experiencing issues

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 19 Nov 2024, 22:00 CET

Scheduled End: 20 Nov 2024, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Monday 31st August 2020

Planned maintenance (MetaKube Dashboard), scheduled 4 years ago

Our external HTTP ingresses will be updated on Monday (31.08.2020) at 8:00. A short downtime for the MetaKube dashboard of less than 30 seconds is expected during the update.

Network SysEleven Stack network issues in region CBK

Between 5:27 p.m. - 5:41p.m. we were facing network issues in region CBK.

We apologise for any inconveniences.

Sunday 30th August 2020

No incidents reported

Saturday 29th August 2020

No incidents reported

Friday 28th August 2020

No incidents reported

Thursday 27th August 2020

No incidents reported

Wednesday 26th August 2020

No incidents reported

Tuesday 25th August 2020

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack Block Storage issues in region DBL

At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack. At the moment it is possible that virtaul machines can't be spawned or have no write access to their volumes(disks).

We will keep you informed and apologise for any inconveniences.

UPDATE 14:45 We were able to resolve the problem. If you are still experiencing issues, please contact us at cloudsupport@syseleven.de

Control Plane Services (SysEleven - DBL) MetaKube issues due to SysEleven Stack Block Storage issues

Due to the ongoing issues with the SysEleven Stack Block Storage the MetaKube API and control plane components for OpenStack are affected.

We will keep you informed and apologise for any inconveniences.

Monday 24th August 2020

No incidents reported

Sunday 23rd August 2020

No incidents reported

Saturday 22nd August 2020

No incidents reported

Friday 21st August 2020

SysEleven Stack maintenance announcement in region CBK, scheduled 4 years ago

Between August 21th, 2020 00:00 AM and 02:00 AM CEST we will perform planned maintenance in Region CBK

During that maintenance window the API in region CBK will not be available, leading to a loss of control.

During this period there will be:

  • No access to the API/Dashboard (loss of control)
  • running virtual machines will not be affected
  • SEOS (S3) will not be affected
  • network availability will not be affected
  • storage availability will not be affected

Should you have any trouble following the maintenance work please contact us.

Thursday 20th August 2020

No incidents reported

Wednesday 19th August 2020

SysEleven Stack maintenance announcement in region DBL, scheduled 4 years ago

Between August 19th, 2020 00:00 AM and 02:00 AM CEST we will perform planned maintenance in Region DBL

During that maintenance window the API in region DBL will not be available, leading to a loss of control.

During this period there will be:

  • No access to the API/Dashboard (loss of control)
  • running virtual machines will not be affected
  • SEOS (S3) will not be affected
  • network availability will not be affected
  • storage availability will not be affected

Should you have any trouble following the maintenance work please contact us.

Tuesday 18th August 2020

No incidents reported

Monday 17th August 2020

No incidents reported

Sunday 16th August 2020

No incidents reported

Saturday 15th August 2020

No incidents reported

Friday 14th August 2020

No incidents reported

Thursday 13th August 2020

No incidents reported

Wednesday 12th August 2020

No incidents reported

Tuesday 11th August 2020

No incidents reported

Monday 10th August 2020

No incidents reported

Sunday 9th August 2020

No incidents reported

Saturday 8th August 2020

No incidents reported

Friday 7th August 2020

No incidents reported

Thursday 6th August 2020

API SysEleven Stack issues in region DBL

At the moment we are facing API issues in region DBL.

We will keep you informed and apologise for any inconveniences.

Wednesday 5th August 2020

No incidents reported

Tuesday 4th August 2020

No incidents reported

Monday 3rd August 2020

No incidents reported

Sunday 2nd August 2020

No incidents reported