Some systems are experiencing issues

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 19 Nov 2024, 22:00 CET

Scheduled End: 20 Nov 2024, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Friday 5th June 2020

API SysEleven Stack API issues in Region CBK

Currently we are facing issues with the SysEleven Stack API in CBK. We are working on a solution and keep you informed. The outage only affects spawning new virtual machines or changing existing resources.

We apologise for any inconveniences.

Update 11:40: The API is available again. The issues are now resolved.

Thursday 4th June 2020

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack issues in region DBL

We were facing short API problems with block storage volumes API (Cinder) in region DBL.

It was unable to create new volumes. Existing attached volumes were working without any problems.

Wednesday 3rd June 2020

No incidents reported

Tuesday 2nd June 2020

No incidents reported

Monday 1st June 2020

No incidents reported

Sunday 31st May 2020

No incidents reported

Saturday 30th May 2020

No incidents reported

Friday 29th May 2020

No incidents reported

Thursday 28th May 2020

No incidents reported

Wednesday 27th May 2020

No incidents reported

Tuesday 26th May 2020

No incidents reported

Monday 25th May 2020

No incidents reported

Sunday 24th May 2020

No incidents reported

Saturday 23rd May 2020

No incidents reported

Friday 22nd May 2020

No incidents reported

Thursday 21st May 2020

No incidents reported

Wednesday 20th May 2020

No incidents reported

Tuesday 19th May 2020

MetaKube Dashboard / API Creation of new nodes and clusters disturbed

Most Docker images which are used as part of all MetaKube clusters are hosted on public registries at hub.docker.com and quay.io. Since 9:30 (MESZ) quay.io is suffering from an outage which affects the creation of new MetaKube nodes and clusters. (Existing nodes are not affected.) We are monitoring the situation and as soon as quay.io is available again, all MetaKube nodes and clusters will be properly created. We are sorry for the inconvenience! If you have any questions, feel free to reach out to our support.

Update: quay.io is available again and all affected customer clusters have recovered.

Monday 18th May 2020

No incidents reported

Sunday 17th May 2020

No incidents reported

Saturday 16th May 2020

No incidents reported

Friday 15th May 2020

No incidents reported

Thursday 14th May 2020

No incidents reported

Wednesday 13th May 2020

No incidents reported

Tuesday 12th May 2020

No incidents reported

Monday 11th May 2020

No incidents reported

Sunday 10th May 2020

No incidents reported

Saturday 9th May 2020

No incidents reported

Friday 8th May 2020

No incidents reported

Thursday 7th May 2020

No incidents reported