Some systems are experiencing issues

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 19 Nov 2024, 22:00 CET

Scheduled End: 20 Nov 2024, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Friday 8th May 2020

No incidents reported

Thursday 7th May 2020

No incidents reported

Wednesday 6th May 2020

No incidents reported

Tuesday 5th May 2020

No incidents reported

Monday 4th May 2020

No incidents reported

Sunday 3rd May 2020

No incidents reported

Saturday 2nd May 2020

No incidents reported

Friday 1st May 2020

No incidents reported

Thursday 30th April 2020

No incidents reported

Wednesday 29th April 2020

SysEleven Stack network maintenance announcement (DBL), scheduled 4 years ago

Between April 29th, 2020 0:00 and 1:00 AM (UTC +2) we will perform planned maintenance in Region DBL

We expect a short network interruption of about 30 seconds.

  • network availability will be affected
  • state of virtual machines will not be affected
  • storage availability will not be affected
  • SEOS (S3) will not be affected
  • the API will not be affected

Should you have any trouble following the maintenance work please contact us.

Tuesday 28th April 2020

SysEleven Stack network maintenance announcement (CBK), scheduled 4 years ago

Between April 28th, 2020 0:00 and 1:00 AM (UTC +2) we will perform planned maintenance in Region CBK

We expect a short network interruption of about 30 seconds.

  • network availability will be affected
  • state of virtual machines will not be affected
  • storage availability will not be affected
  • SEOS (S3) will not be affected
  • the API will not be affected

Should you have any trouble following the maintenance work please contact us.

Monday 27th April 2020

No incidents reported

Sunday 26th April 2020

No incidents reported

Saturday 25th April 2020

No incidents reported

Friday 24th April 2020

No incidents reported

Thursday 23rd April 2020

Network SysEleven Stack network issues in region DBL

Between 15:48 and 15:53 CEST some customers suffered connectivitiy issues in the region DBL.

The issues seem to be resolved now. We are investigating the issue and will improve our infrastructure.

We will keep you informed and apologise for any inconveniences.

Wednesday 22nd April 2020

No incidents reported

Tuesday 21st April 2020

No incidents reported

Monday 20th April 2020

No incidents reported

Sunday 19th April 2020

No incidents reported

Saturday 18th April 2020

No incidents reported

Friday 17th April 2020

No incidents reported

Thursday 16th April 2020

No incidents reported

Wednesday 15th April 2020

No incidents reported

Tuesday 14th April 2020

No incidents reported

Monday 13th April 2020

No incidents reported

Sunday 12th April 2020

No incidents reported

Saturday 11th April 2020

No incidents reported

Friday 10th April 2020

No incidents reported

Thursday 9th April 2020

SysEleven Stack Designate DNS issues

At the moment we are facing issues with the designate DNS Infrastructure in both regions.

UPDATE 11:30: We resolved issues. We are aware of the root cause and will work to resolve it. If you still experience any issues, please contact us at cloudsupport@syseleven.de

UPDATE 11:52: We are facing new issues with designate DNS. We continue to investigate.

UPDATE 13:13: We could solve all issues.

We will keep you informed and apologise for any inconveniences.