Some systems are experiencing issues

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 19 Nov 2024, 22:00 CET

Scheduled End: 20 Nov 2024, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Tuesday 10th March 2020

No incidents reported

Monday 9th March 2020

No incidents reported

Sunday 8th March 2020

No incidents reported

Saturday 7th March 2020

No incidents reported

Friday 6th March 2020

SysEleven Stack maintenance announcement, scheduled 4 years ago

Between March 6th 2020 00:00 AM and 02:00 AM (UTC +1) we will perform planned maintenance in global region.

During this time there can be short interruptions of DNSaaS API (Designate). DNS resolving won't be affected.

Should you have any trouble following the maintenance work please contact us.

Thursday 5th March 2020

No incidents reported

Wednesday 4th March 2020

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack Storage issues in region DBL

Between 9:50 and 10:00 we were facing issues with the distributed file system, a core component of the SysEleven Stack. This could lead to potential performance issues with your VM.

We apologise for any inconveniences.

Tuesday 3rd March 2020

No incidents reported

Monday 2nd March 2020

MetaKube Kubernetes API issues in Region dbl and cbk

Currently we are facing issues with the MetaKube Kubernetes API. We are working on a solution and keep you informed. The outage only affects interacting with the Kubernetes API, existing containers and workloads are not affected.

We apologise for any inconveniences.

Sunday 1st March 2020

No incidents reported

Saturday 29th February 2020

No incidents reported

Friday 28th February 2020

No incidents reported

Thursday 27th February 2020

No incidents reported

Wednesday 26th February 2020

SysEleven Stack maintenance announcement, scheduled 4 years ago

Between February 26, 2020 00:00 and 05:00 AM (UTC +1) we will perform planned maintenance in Region CBK

In order to provide new features and improve stability we will upgrade all Openstack components in region CBK to "Queens".

During this period there will be:

  • No access to the API in region CBK (loss of control)
  • Running virtual machines will not be affected
  • SEOS (S3) will not be affected
  • Network availability will not be affected
  • Storage availability will not be affected
  • Region DBL will not be affected

Should you have any trouble following the maintenance work please contact us.

Tuesday 25th February 2020

No incidents reported

Monday 24th February 2020

No incidents reported

Sunday 23rd February 2020

No incidents reported

Saturday 22nd February 2020

No incidents reported

Friday 21st February 2020

No incidents reported

Thursday 20th February 2020

No incidents reported

Wednesday 19th February 2020

No incidents reported

Tuesday 18th February 2020

No incidents reported

Monday 17th February 2020

No incidents reported

Sunday 16th February 2020

No incidents reported

Saturday 15th February 2020

No incidents reported

Friday 14th February 2020

No incidents reported

Thursday 13th February 2020

API SysEleven Stack Designate API issues

Currently we are facing issues with the SysEleven Stack DNS (Designate) API. We are working on a solution and keep you informed. The outage only affects creating, updating or deleting DNS zones or recordsets.

We apologise for any inconveniences.

Update 15:45: The issues are resolved and the DNS API is working again.

Wednesday 12th February 2020

No incidents reported

Tuesday 11th February 2020

No incidents reported

Monday 10th February 2020

API SysEleven Stack API issues in Region DBL

Currently we are facing performance issues with the SysEleven Stack API. We are working on a solution and keep you informed. The issue only affects spawning new virtual machines or changing existing resources.

We apologise for any inconveniences.

Update 13:45: The API is currently available again. Temporary performance degradations may reoccur during the afternoon, while we are fixing the problem.

Update 16:30: We expect no further performance degradations anymore.