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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 19 Nov 2024, 22:00 CET

Scheduled End: 20 Nov 2024, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Thursday 19th December 2019

SysEleven Stack maintenance announcement in region DBL, scheduled 4 years ago

Between Dec 19th, 2019 00:00 AM and 01:00 AM (UTC +1) we will perform planned maintenance in Region DBL

During the maintenance window we will update our core components of the underlying infrastructure in region DBL.

Availability of the following services will be reduced:

  • up to two interruptions of network connectivity for 30 sec
  • partially no access to the API (loss of control)

Should you have any trouble following the maintenance work please contact us.

Tuesday 17th December 2019

SysEleven Stack maintenance announcement in region CBK, scheduled 4 years ago

Between Dec 17th, 2019 00:00 AM and 01:00 AM (UTC +1) we will perform planned maintenance in Region CBK

During the maintenance window we will update our core components of the underlying infrastructure in region CBK.

Availability of the following services will be reduced:

  • up to two interruptions of network connectivity for 30 sec
  • partially no access to the API (loss of control)

Should you have any trouble following the maintenance work please contact us.

Saturday 14th December 2019

No incidents reported

Friday 13th December 2019

No incidents reported

Thursday 12th December 2019

No incidents reported

Wednesday 11th December 2019

No incidents reported

Tuesday 10th December 2019

SysEleven Stack maintenance start, scheduled 5 years ago

We are updating the authentication service for the the SysEleven Stack now. Assuming everything goes according to plan, we should be done by 06:00 CET.

During the maintenance, the following degradations in service will occur:

  • The SysEleven Stack API will be unavailable.

We apologize for any inconvenience this might cause .

Monday 9th December 2019

No incidents reported

Sunday 8th December 2019

API SysEleven Stack API issues in region CBK

At the moment we see an elevated API error rate in the region CBK.

We will keep you informed and apologise for any inconveniences.

UPDATE 10:45 CET: The issues are now resolved.

Saturday 7th December 2019

No incidents reported

Friday 6th December 2019

No incidents reported

Thursday 5th December 2019

No incidents reported

Wednesday 4th December 2019

No incidents reported

Tuesday 3rd December 2019

No incidents reported

Monday 2nd December 2019

No incidents reported

Sunday 1st December 2019

No incidents reported

Saturday 30th November 2019

No incidents reported

Friday 29th November 2019

No incidents reported

Thursday 28th November 2019

No incidents reported

Wednesday 27th November 2019

SysEleven Stack network maintenance announcement, scheduled 5 years ago

Between November 27th, 2019 00:00 AM and 06:00 AM (UTC +1) we will perform planned network hardware maintenance in Region DBL

Our plan is to have no customer-facing impact, but there is a possibility that reachability and the networking performance of virtual machines will be impacted for a short period of time within maintenance window.

Should you have any trouble following the maintenance work please contact us.

Tuesday 26th November 2019

No incidents reported

Monday 25th November 2019

No incidents reported

Sunday 24th November 2019

No incidents reported

Saturday 23rd November 2019

No incidents reported

Friday 22nd November 2019

No incidents reported

Thursday 21st November 2019

No incidents reported

Wednesday 20th November 2019

No incidents reported

Tuesday 19th November 2019

No incidents reported

Monday 18th November 2019

Network SysEleven Stack issues in region DBL

At the moment we are facing connectivitiy issues in region DBL.

We will keep you informed and apologise for any inconveniences.

Update 10:10: The issues are identified and resolved.

Sunday 17th November 2019

No incidents reported

Saturday 16th November 2019

No incidents reported

Friday 15th November 2019

No incidents reported