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About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 19 Nov 2024, 22:00 CET

Scheduled End: 20 Nov 2024, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Thursday 19th September 2019

SysEleven Stack storage maintenance announcement, scheduled 5 years ago

Between September 19th, 2019 00:00 AM and 04:00 AM (UTC +2) we will perform planned maintenance in Region DBL

During the maintenance window we will update our storage system in region DBL.

There may be a degradation in storage performance.

Should you have any trouble following the maintenance work please contact us.

Wednesday 18th September 2019

No incidents reported

Tuesday 17th September 2019

No incidents reported

Monday 16th September 2019

No incidents reported

Sunday 15th September 2019

No incidents reported

Saturday 14th September 2019

No incidents reported

Friday 13th September 2019

No incidents reported

Thursday 12th September 2019

No incidents reported

Wednesday 11th September 2019

No incidents reported

Tuesday 10th September 2019

No incidents reported

Monday 9th September 2019

No incidents reported

Sunday 8th September 2019

No incidents reported

Saturday 7th September 2019

No incidents reported

Friday 6th September 2019

SysEleven Stack storage maintenance announcement, scheduled 5 years ago

Between September 6th, 2019 0:00 AM and 04:00 AM (UTC +2) we will perform planned maintenance in Region DBL

During the maintenance window we will update our storage system in region DBL.

There may be a degradation in storage performance.

Should you have any trouble following the maintenance work please contact us.

Thursday 5th September 2019

No incidents reported

Wednesday 4th September 2019

No incidents reported

Tuesday 3rd September 2019

SysEleven Stack network maintenance announcement, scheduled 5 years ago

Between September 3rd, 2019 00:00 AM and 01:00 AM (UTC +2) we will perform planned maintenance in Region DBL

We will update our network service and expect network interruptions of less than 30 seconds per virtual machine.

  • network availability will be affected
  • state of virtual machines will not be affected
  • storage availability will not be affected
  • SEOS (S3) will not be affected
  • the API will not be affected

Should you have any trouble following the maintenance work please contact us.

Monday 2nd September 2019

API SysEleven Stack API issues in Region DBL

Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed. The outage only affects spawning new virtual machines or changing existing resources.

We apologise for any inconveniences.

UPDATE 18:05: There was a problem with controller hardware. It is solved and we are working on a longterm solution.

Please contact us at cloudsupport@syseleven.de if you are still encountering any issues.

Sunday 1st September 2019

No incidents reported

Saturday 31st August 2019

No incidents reported

Friday 30th August 2019

No incidents reported

Thursday 29th August 2019

No incidents reported

Wednesday 28th August 2019

No incidents reported

Tuesday 27th August 2019

No incidents reported

Monday 26th August 2019

No incidents reported

Sunday 25th August 2019

No incidents reported

Saturday 24th August 2019

No incidents reported

Friday 23rd August 2019

No incidents reported

Thursday 22nd August 2019

API SysEleven Stack DNSaaS API issues in Region DBL/CBK

Currently we are facing issues with the SysEleven Stack DNSaaS API. We are working on a solution and keep you informed. The outage only affects creating or changing existing DNS resources.

We apologise for any inconveniences.

UPDATE 12:55: There was a problem with our Designate Infrastructure. It is solved and we are working on a longterm solution.

Please contact us at cloudsupport@syseleven.de if you are still encountering any issues.

Wednesday 21st August 2019

No incidents reported

Tuesday 20th August 2019

SysEleven Zabbix maintenance ende

Gerne informieren wir Sie darüber, dass die Wartung erfolgreich abgeschlossen wurde.

Zabbix wird nun in der Version 4.2 betrieben.

Bei Darstellungsproblemen leeren sie bitte den Cache ihres Browsers für die Seite https://zabbix.syseleven.de/.