All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 19 Nov 2024, 22:00 CET

Scheduled End: 20 Nov 2024, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Friday 26th April 2019

No incidents reported

Thursday 25th April 2019

No incidents reported

Wednesday 24th April 2019

No incidents reported

Tuesday 23rd April 2019

No incidents reported

Monday 22nd April 2019

No incidents reported

Sunday 21st April 2019

No incidents reported

Saturday 20th April 2019

No incidents reported

Friday 19th April 2019

No incidents reported

Thursday 18th April 2019

No incidents reported

Wednesday 17th April 2019

Maintenance work on our infrastructure in DC DBL, scheduled 5 years ago

Between April 17th, 2019 0:00 and 6:00 AM (UTC +2) we will perform planned maintenance in Region DBL

During this period we will update the storage system.

During the maintenance window the following services will be affected:

  • Slower storage access

Should you have any trouble following the maintenance work please contact us.

MetaKube Dashboard / API MetaKube partial outage

2019-04-17 08:47 am

We are currently experiencing issues with the OpenStack infrastructure, MetaKube and some MetaKube clusters are running on. At the moment we are fixing the underlying issue and analyze which MetaKube clusters are affected and bring them back online again.

2019-04-17 09:22 am

The first effected Clusters are back online. Our MetaKube Engineering team is still working on a solution for every Cluster. If you mention any issues please feel free to contact our customer Support.

2019-04-17 10:04 am

Most of the effected Clusters are up and running in a normal stage. We are still working on this incident and come back with more information asap.

2019-04-17 10:32 am

Our monitoring and our personal checks show, that all customer clusters are up and running in a normale state. We close this incident and work on the root cause.

We will send out a RFO Report (Reason For Outage) as soon as we have identified all aspects of this issue.

If you still have problems with your cluster or identify unnormal behaviour in your cluster, please contact out customer Support.

Tuesday 16th April 2019

No incidents reported

Monday 15th April 2019

No incidents reported

Sunday 14th April 2019

No incidents reported

Saturday 13th April 2019

No incidents reported

Friday 12th April 2019

No incidents reported

Thursday 11th April 2019

No incidents reported

Wednesday 10th April 2019

No incidents reported

Tuesday 9th April 2019

SysEleven network partial outage

A network outage occured on April 9 at approximately 2:45 pm. This caused a temporary interruption in the availability of services from the internet. At the moment all services are available. We are investigating the issue.

Update: We have temporarily disabled one of our upstream traffic partners who seemed to cause the issues. We expect no further impact on our reachability. We already have request the RFO (Reason for outage).

Monday 8th April 2019

No incidents reported

Sunday 7th April 2019

No incidents reported

Saturday 6th April 2019

No incidents reported

Friday 5th April 2019

No incidents reported

Thursday 4th April 2019

SysEleven Stack maintenance announcement, scheduled 5 years ago

Between April 4th, 2019 0:00 and 5:00 AM (UTC +2) we will perform planned maintenance in Region CBK

During this period we will update the network and storage system.

During the maintenance window the following services will be affected:

  • Network interruption of 60 seconds
  • Slower storage access

Should you have any trouble following the maintenance work please contact us.

API SysEleven Stack API issues in region CBK

At the moment we are facing API issues in region CBK.

It is not possible to start, stop or create virtual machines. It is also not possible to create or delete cinder volumes.

Running VMs and the object storage (S3) are not affected.

We will keep you informed and apologise for any inconveniences.

UPDATE 05:45: We are still working on resolving these issues together with our technology partners.

UPDATE 06:25: All issues are now resolved.

Wednesday 3rd April 2019

No incidents reported

Tuesday 2nd April 2019

No incidents reported

Monday 1st April 2019

No incidents reported

Sunday 31st March 2019

No incidents reported

Saturday 30th March 2019

No incidents reported

Friday 29th March 2019

No incidents reported

Thursday 28th March 2019

No incidents reported