All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (A-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Wednesday, July 30, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (B-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: SysEleven OpenStack Cloud announcement (DBL)

Affected Components: SysEleven OpenStack Cloud Networking in region DBL

Scheduled Start: 5 Aug 2025, 22:00 CEST

Scheduled End: 6 Aug 2025, 00:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Saturday 30th March 2019

No incidents reported

Friday 29th March 2019

No incidents reported

Thursday 28th March 2019

No incidents reported

Wednesday 27th March 2019

No incidents reported

Tuesday 26th March 2019

No incidents reported

Monday 25th March 2019

No incidents reported

Sunday 24th March 2019

No incidents reported

Saturday 23rd March 2019

No incidents reported

Friday 22nd March 2019

No incidents reported

Thursday 21st March 2019

No incidents reported

Wednesday 20th March 2019

No incidents reported

Tuesday 19th March 2019

No incidents reported

Monday 18th March 2019

No incidents reported

Sunday 17th March 2019

No incidents reported

Saturday 16th March 2019

No incidents reported

Friday 15th March 2019

No incidents reported

Thursday 14th March 2019

No incidents reported

Wednesday 13th March 2019

No incidents reported

Tuesday 12th March 2019

No incidents reported

Monday 11th March 2019

No incidents reported

Sunday 10th March 2019

No incidents reported

Saturday 9th March 2019

No incidents reported

Friday 8th March 2019

No incidents reported

Thursday 7th March 2019

No incidents reported

Wednesday 6th March 2019

Network SysEleven Stack issues in region CBK

At the moment we are facing timeouts in the Network (Neutron) API in region CBK. Managing network resources may not work at this time.

We will keep you informed and apologise for any inconveniences.

Update 2019-03-06 17:12: The issue has been resolved. We applied a bug fix and now the Neutron Network API in region CBK is fully available again.

Tuesday 5th March 2019

No incidents reported

Monday 4th March 2019

No incidents reported

Sunday 3rd March 2019

No incidents reported

Saturday 2nd March 2019

No incidents reported

Friday 1st March 2019

No incidents reported