All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven Status Page upgrade

Affected Components: SysEleven Status Page

Scheduled Start: 2026-05-28 15:00 UTC+02:00 (CEST) Scheduled End: 2026-05-28 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

  • upgrade status page onto latest version
  • enhanced design and feature set

Customer Impact during the Maintenance:

  • status page during maintenance partially unavailable
  • RSS/Atom feed during maintenance partially unavailable
  • API will be interrupted

Customer Actions:

  • No customer actions needed

MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud in region CBK

Scheduled Start: 28 May 2026, 22:00 CEST

Scheduled End: 29 May 2026, 01:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on the CBK controllers and update services, including security-related updates.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • API connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Sunday 28th December 2025

No incidents reported

Saturday 27th December 2025

No incidents reported

Friday 26th December 2025

No incidents reported

Thursday 25th December 2025

No incidents reported

Wednesday 24th December 2025

No incidents reported

Tuesday 23rd December 2025

No incidents reported

Monday 22nd December 2025

No incidents reported

Sunday 21st December 2025

No incidents reported

Saturday 20th December 2025

No incidents reported

Friday 19th December 2025

No incidents reported

Thursday 18th December 2025

No incidents reported

Wednesday 17th December 2025

No incidents reported

Tuesday 16th December 2025

No incidents reported

Monday 15th December 2025

No incidents reported

Sunday 14th December 2025

No incidents reported

Saturday 13th December 2025

No incidents reported

Friday 12th December 2025

No incidents reported

Thursday 11th December 2025

Syseleven Mailsystem Incident: E-Mail

Affected Components: E-Mail

Incident Start: 2025-12-11 16:15 UTC+01:00 (CET) Incident Start: 2025-12-11 17:20 UTC+01:00 (CET)

Update: Issue found. Broken config, got fixed.

Wednesday 10th December 2025

SysEleven Dashboard ("Alloy", all new services combined) INCIDENT: IAM / Dashboard

Affected Components: IAM / Dashboard

Incident Start: 2025-12-10 07:30 UTC+01:00 (CET)

Incident End: 2025-12-10 09:30 UTC+01:00 (CET)

Update 9:05 Incident should be resolved, we are watching. Update 9:30 Incident is resolved.

Tuesday 9th December 2025

No incidents reported

Monday 8th December 2025

No incidents reported

Sunday 7th December 2025

No incidents reported

Saturday 6th December 2025

No incidents reported

Friday 5th December 2025

External Ticketing System INCIDENT: helpdesk portal

Incident Start: 2025-12-05 09:50 UTC+01:00 (CET)

Incident End: 2025-12-05 10:45 UTC+01:00 (CET)

We are currently experiencing an outage of our customer portal. We are already in contact with the manufacturer and are working on restoring it. In urgent cases, please use our hotlines.

UPDATE 10.27: While our helpdesk portal is already fully operational again we continue observing the situation. In case of difficulties reaching our portal please do not hesitate in calling us.

Update 10:45: This incident has been resolved.

Thursday 4th December 2025

No incidents reported

Wednesday 3rd December 2025

No incidents reported

Tuesday 2nd December 2025

No incidents reported

Monday 1st December 2025

No incidents reported

Sunday 30th November 2025

No incidents reported

Saturday 29th November 2025

No incidents reported