All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven Status Page upgrade

Affected Components: SysEleven Status Page

Scheduled Start: 2026-06-11 15:00 UTC+02:00 (CEST) Scheduled End: 2026-06-11 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

  • upgrade status page onto latest version
  • enhanced design and feature set

Customer Impact during the Maintenance:

  • status page during maintenance partially unavailable
  • RSS/Atom feed during maintenance partially unavailable
  • API will be interrupted

Customer Actions:

  • No customer actions needed

MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud in region CBK

Scheduled Start: 15 Jun 2026, 22:00 CEST

Scheduled End: 16 Jun 2026, 01:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on the CBK controllers and update services, including security-related updates.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 5 minutes
  • API connections could be interrupted for up to 5 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud Networking in region HAM1

Scheduled Start: 16 Jun 2026, 22:00 CEST

Scheduled End: 17 Jun 2026, 01:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Thursday 16th October 2025

No incidents reported

Wednesday 15th October 2025

Compute INCIDENT: SysEleven STACK issues in region FES

Affected Components: SysEleven Stack, region FES

Incident Start: 2025-10-15 17:35 Incident End: 2025-10-15 18:18

Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • New VMs with m2 flavors seem to have problems spawning correctly

Update: 2025-10-15 18:18

We could pin down the issues towards a recent update. The update was rolled back

Tuesday 14th October 2025

INCIDENT: partial outage of MetaKube control planes in region CBK/DBL

Affected Components: MetaKube control planes, region CBK/DBL

Incident Start: 2025-10-14 02:40 UTC+02:00 (CEST)


Description:

Some clusters in the regions CBK/DBL have partial outages. The problem is identified and a solution is being worked on.


Update 2025-10-14 04:52 UTC+02:00 (CEST)

Performance is back to normal, watching status.

  • Incident solved.

  • Monday 13th October 2025

    No incidents reported

    Sunday 12th October 2025

    No incidents reported

    Saturday 11th October 2025

    No incidents reported

    Friday 10th October 2025

    No incidents reported

    Thursday 9th October 2025

    No incidents reported

    Wednesday 8th October 2025

    No incidents reported

    Tuesday 7th October 2025

    No incidents reported

    Monday 6th October 2025

    No incidents reported

    Sunday 5th October 2025

    No incidents reported

    Saturday 4th October 2025

    No incidents reported

    Friday 3rd October 2025

    No incidents reported

    Thursday 2nd October 2025

    No incidents reported

    Wednesday 1st October 2025

    No incidents reported

    Tuesday 30th September 2025

    No incidents reported

    Monday 29th September 2025

    No incidents reported

    Sunday 28th September 2025

    No incidents reported

    Saturday 27th September 2025

    No incidents reported

    Friday 26th September 2025

    No incidents reported

    Thursday 25th September 2025

    No incidents reported

    Wednesday 24th September 2025

    No incidents reported

    Tuesday 23rd September 2025

    No incidents reported

    Monday 22nd September 2025

    No incidents reported

    Sunday 21st September 2025

    No incidents reported

    Saturday 20th September 2025

    No incidents reported

    Friday 19th September 2025

    No incidents reported

    Thursday 18th September 2025

    No incidents reported

    Wednesday 17th September 2025

    No incidents reported