All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (FES)

Affected Components: SysEleven OpenStack Cloud Networking in region FES

Scheduled Start: 21 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 23:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Two expected interruptions of external connectivity of virtual machines of up to 20 seconds
  • VPN connections could be interrupted twice for up to 20 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud Networking in region CBK

Scheduled Start: 22 Jan 2026, 22:00 CET

Scheduled End: 23 Jan 2026, 01:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DBL)

Affected Components: SysEleven OpenStack Cloud Networking in region DBL

Scheduled Start: 26 Jan 2026, 22:00 CET

Scheduled End: 27 Jan 2026, 00:00 CET

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED

Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.

Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Tuesday 29th October 2024

No incidents reported

Monday 28th October 2024

No incidents reported

Sunday 27th October 2024

No incidents reported

Saturday 26th October 2024

No incidents reported

Friday 25th October 2024

No incidents reported

Thursday 24th October 2024

No incidents reported

Wednesday 23rd October 2024

No incidents reported

Tuesday 22nd October 2024

No incidents reported

Monday 21st October 2024

No incidents reported

Sunday 20th October 2024

No incidents reported

Saturday 19th October 2024

No incidents reported

Friday 18th October 2024

No incidents reported

Thursday 17th October 2024

No incidents reported

Wednesday 16th October 2024

No incidents reported

Tuesday 15th October 2024

No incidents reported

Monday 14th October 2024

No incidents reported

Sunday 13th October 2024

No incidents reported

Saturday 12th October 2024

No incidents reported

Friday 11th October 2024

No incidents reported

Thursday 10th October 2024

Network INCIDENT: SysEleven STACK issues in region HAM1

Affected Components: SysEleven Stack, region HAM1

Incident Start: 2024-10-10 23:55 Incident End: 2024-10-11 00:00

Description:

  • Occurring errors were investigated.

Customer Impact:

  • Connectivity was restricted

Update: 01:00

  • We can observe further short term issues with the HAM1 region connectivity, the provider is aware of the issues and is currently investigating the situation

Update: 01:30

  • The network provider is proceeding with a network maintenance until 05:00, we are on standby

Wednesday 9th October 2024

No incidents reported

Tuesday 8th October 2024

No incidents reported

Monday 7th October 2024

No incidents reported

Sunday 6th October 2024

No incidents reported

Saturday 5th October 2024

No incidents reported

Friday 4th October 2024

No incidents reported

Thursday 3rd October 2024

No incidents reported

Wednesday 2nd October 2024

No incidents reported

Tuesday 1st October 2024

Network INCIDENT: SysEleven STACK Network performance issues, region DBL

Affected Components: SysEleven Stack Network, region DBL

Incident Start: 2024-10-01 14:17 UTC+02:00 (CEST)

Incident End: 2024-10-01 14:34 UTC+02:00 (CEST)

Description:

At the moment, we are facing issues with the Network in Region DBL.

Customer Impact:

  • Network performance issue

Update: 2024-10-01 14:34 UTC+02:00 (CEST)

The incident is over, and all services are operational.

INCIDENT: PVC Failure of a hardware node, region BKI

Affected Components: Hardware node failure, region XXX

Incident Start: 2024-10-01 09:15 UTC+02:00 (CEST) Incident End: 2024-10-01 09:36 UTC+02:00 (CEST)

Description:

  • Malfunction of a hardware node
  • Restart of the hardware node is necessary

Customer Impact:

  • During the period of restart, there will be a short interruption in the availability of the systems.
  • Affected customers were notified via E-Mail.
  • Please check the affected systems for their full functionality.

Monday 30th September 2024

No incidents reported