All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud in region CBK

Scheduled Start: 28 May 2026, 22:00 CEST

Scheduled End: 29 May 2026, 01:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on the CBK controllers and update services, including security-related updates.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • API connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven Status Page upgrade

Affected Components: SysEleven Status Page

Scheduled Start: 2026-06-11 15:00 UTC+02:00 (CEST) Scheduled End: 2026-06-11 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

  • upgrade status page onto latest version
  • enhanced design and feature set

Customer Impact during the Maintenance:

  • status page during maintenance partially unavailable
  • RSS/Atom feed during maintenance partially unavailable
  • API will be interrupted

Customer Actions:

  • No customer actions needed

Past Incidents

Thursday 16th June 2022

No incidents reported

Wednesday 15th June 2022

No incidents reported

Tuesday 14th June 2022

No incidents reported

Monday 13th June 2022

No incidents reported

Sunday 12th June 2022

No incidents reported

Saturday 11th June 2022

No incidents reported

Friday 10th June 2022

No incidents reported

Thursday 9th June 2022

No incidents reported

Wednesday 8th June 2022

No incidents reported

Tuesday 7th June 2022

No incidents reported

Monday 6th June 2022

No incidents reported

Sunday 5th June 2022

No incidents reported

Saturday 4th June 2022

No incidents reported

Friday 3rd June 2022

No incidents reported

Thursday 2nd June 2022

No incidents reported

Wednesday 1st June 2022

No incidents reported

Tuesday 31st May 2022

No incidents reported

Monday 30th May 2022

Network SysEleven Stack issues in region FES

At the moment we are facing connectivitiy issues in region FES.

Update June 2nd: We mitigated the risk that the incident reoccurs until the final fix.

We will keep you informed and apologise for any inconveniences.

Sunday 29th May 2022

No incidents reported

Saturday 28th May 2022

No incidents reported

Friday 27th May 2022

No incidents reported

Thursday 26th May 2022

No incidents reported

Wednesday 25th May 2022

No incidents reported

Tuesday 24th May 2022

No incidents reported

Monday 23rd May 2022

No incidents reported

Sunday 22nd May 2022

No incidents reported

Saturday 21st May 2022

No incidents reported

Friday 20th May 2022

No incidents reported

Thursday 19th May 2022

Control Plane Services (SysEleven - DBL) MetaKube issues in region DBL

At the moment we are facing issues with control plane services. The problems are affecting a limited number of clusters in dbl and cbk.

We will keep you informed and apologise for any inconveniences.

Update 10:45 PM: The issue has been identified and fixed. All control plane components are operational again.

Wednesday 18th May 2022

No incidents reported

Tuesday 17th May 2022

Control Plane Services (SysEleven - DBL) MetaKube issues in region DBL and FES

At the moment we are facing an issue with slow etcds which makes some operations impossible, like updates to the cluster. Running workloads should not be affected unless they use the Kubernetes API Server directly.

We will keep you informed and apologise for any inconveniences.

Update: We have recovered from the incident.