All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Tuesday 7th June 2022

No incidents reported

Monday 6th June 2022

No incidents reported

Sunday 5th June 2022

No incidents reported

Saturday 4th June 2022

No incidents reported

Friday 3rd June 2022

No incidents reported

Thursday 2nd June 2022

No incidents reported

Wednesday 1st June 2022

No incidents reported

Tuesday 31st May 2022

No incidents reported

Monday 30th May 2022

Network SysEleven Stack issues in region FES

At the moment we are facing connectivitiy issues in region FES.

Update June 2nd: We mitigated the risk that the incident reoccurs until the final fix.

We will keep you informed and apologise for any inconveniences.

Sunday 29th May 2022

No incidents reported

Saturday 28th May 2022

No incidents reported

Friday 27th May 2022

No incidents reported

Thursday 26th May 2022

No incidents reported

Wednesday 25th May 2022

No incidents reported

Tuesday 24th May 2022

No incidents reported

Monday 23rd May 2022

No incidents reported

Sunday 22nd May 2022

No incidents reported

Saturday 21st May 2022

No incidents reported

Friday 20th May 2022

No incidents reported

Thursday 19th May 2022

Control Plane Services (SysEleven - DBL) MetaKube issues in region DBL

At the moment we are facing issues with control plane services. The problems are affecting a limited number of clusters in dbl and cbk.

We will keep you informed and apologise for any inconveniences.

Update 10:45 PM: The issue has been identified and fixed. All control plane components are operational again.

Wednesday 18th May 2022

No incidents reported

Tuesday 17th May 2022

Control Plane Services (SysEleven - DBL) MetaKube issues in region DBL and FES

At the moment we are facing an issue with slow etcds which makes some operations impossible, like updates to the cluster. Running workloads should not be affected unless they use the Kubernetes API Server directly.

We will keep you informed and apologise for any inconveniences.

Update: We have recovered from the incident.

Monday 16th May 2022

No incidents reported

Sunday 15th May 2022

No incidents reported

Saturday 14th May 2022

No incidents reported

Friday 13th May 2022

No incidents reported

Thursday 12th May 2022

No incidents reported

Wednesday 11th May 2022

No incidents reported

Tuesday 10th May 2022

No incidents reported

Monday 9th May 2022

No incidents reported